- Translating business requirements into conversation media
- Work closely with a bot builder to implement your conversation design
- Prepare copywriting of chatbot
- On bot design improvement: Optimizing existing features and/or recommending new features in the chatbot pay attention to the outcome (e.g. engagement rate average session/user)
- On NL improvement: Optimizing existing NL set dictionary the vocabulary of the chatbot. Outcome: confidence rate and performance of the chatbot (e.g. minimize monthly fallback/dunno intents)
- Mastering Conversation Design & Persona Design you may need to present your recommendation to the internal Kata team or clients as well
Qualifications :
- Experienced in copywriting dialogue design conversation design scriptwriting or similar role
- Skills required in content creation scriptwriting blogging product design and/or UX
- Excellence in Bahasa Indonesia (English is a big plus) in formal and casual manner and generally strong at oral and written communication
- A clear understanding of user-centric design and communication principles
- A creative mind with a capacity and willingness to deliver in a fast-paced environment
- Knowledge of the current uses of conversational bots in general (locally or globally)
- Experience in client-facing roles in creative/marketing/advertising agency is a plus
- Additional design and/or software development skills are a plus
Additional Information :
To apply directly you can click the following link: value a flexible working hour for our employees.
The most important is we provide a learning experience in Conversational AI Industry.
Remote Work :
Yes
Employment Type :
Full-time