Network Engineer I (Transport)

• Ensures the integrity of high availability network infrastructure to provide maximum performance in design implementation and support.
• Able to understand GCI standard engineering concepts of availability efficiency redundancy scalability and security.
• Able to Identify opportunities for continuous improvement of the current network and/or systems facilities.
• Maximizes performance using network monitoring tools troubleshooting network and/or system outages scheduling updates and collaborating with architects on optimization.
• Maintains professional skillset by participating in educational opportunities technical organizations reading professional publications and personal use of technology.
• Provides detailed reports on network operational status and milestones related to project completion.
• Capable of remote site support for off-site personnel and customers.
• Coordinates with project management and engineering teams on a regular basis. Supports and manages escalation events. Develops and updates documentation and support materials. Mentors junior engineers and technicians.

• ACCOUNTABILITY- Takes ownership for actions decisions and results; openly accepts feedback and demonstrates a willingness to improve. Take ownership and accountability of problems and facilitate finding a solution involving other groups as necessary. Own and manage priorities and individual tasks without direct supervision. Take initiative and seek out opportunities. Assess and accept risks and learn from mistakes.
• BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust confidence and respect; adheres to GCIs Code of Conduct for Employees the Basic Principles. Lead by example on all fronts.
• COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally including the ability to explain technical concepts to all audiences. Decision making problem solving both technical and procedural. Build and maintain effective working relationships with leadership peers customers and vendors.
• COMPLIANCE - Follows internal controls; protects company and customer confidential information; abides by GCIs Code of Business Conduct & Ethics.
• CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer a professional level of service to both external and internal customers.
• RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings training and other work obligations.
• SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
• COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. Build and maintain effective working relationships with leadership peers customers and vendors. Work to resolve problem relationships directly. Ability to work independently and within a team environment professionally.
• RESULTS - Uses a combination of knowledge initiative sound decision making innovation adaptability and problem solving. Ability to provide training to team members on technology.
• MS Office knowledge (e.g. Outlook Teams Word Excel). Knowledge of standard network engineering concepts. Ability to create and edit network diagrams.

Additional Job Requirements:

This is an entry level position within the Network Engineer discipline. Must be competent at performing basic engineering calculations design and implementation for further review by senior staff. Requires close supervision and work is reviewed throughout process/project; supports senior staff and completes tasks on time and within budgeted costs.

Essential Duties for this position:

Configures equipment and infrastructure related to a specific technical discipline in support of network operations and projects.

Supports and manages escalations.

Provides remote support for off-site personnel and customers.

Uses network monitoring tools troubleshooting network and/or system outages and scheduling updates.

Develops and updates documentation and support materials.

Provides detailed reports on network operational status and milestones related to project completion.

Coordinates with project management and engineering teams on a regular basis and assists with the design and implementation of new solutions and continual improvement of the current network and/or systems facilities

Minimum Qualifications:

Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis

• High School diploma or equivalent.
• Bachelors degree inComputer Technologies Electrical Engineeringor relevant field. *
• Minimum of one (1) year experience in the field or related background. *

Preferred:

• Experience within the telecommunications industry.
• Other telecom industry or job specific certifications.

DRIVING REQUIREMENTS:

This position may require access to reliable transportation for occasional travel such as between retail store locations offices worksites or other locations as needed.

• Work is primarily sedentary requiring daily routine computer usage.
• Ability to work shifts as assigned work in standard office/home office setting and operate standard office equipment.
• Ability to accurately communicate information and ideas to others effectively.
• Physical agility and effort sufficient to perform job duties safely and effectively.
• Ability to make valid judgments and decisions.
• Available to work additional time on weekends holidays before or after normal work hours when necessary.
• Must work well in a team environment and be able to work with a diverse group of people and customers.
• Virtual workers must comply with remote work policies and agreements.

CTO Planning & Engineering:

Additional Engineer Job Duties & Disciplines

Provides technical expertise and strategic insight in the planning development and implementation of engineering solutions. This role bridges the gap between technology planning project execution and system optimization ensuring that the organizations infrastructure aligns with its long-term goals and innovation strategies.

Collaborates with cross-functional teams including software developers systems engineers and product managers to design evaluate and implement complex technological solutions. Focuses on the technical and strategic planning of engineering initiatives helping define and deliver projects that enhance the companys technology infrastructure improve operational efficiency and drive business growth.

• System Design & Analysis
• Quality Assurance & Testing
• Security Engineering
• Network & Infrastructure Engineering
• Performance & Capacity Planning
• Automation & Scripting
• DevOps & Continuous Improvement
• Training & Development

CTO Transport Engineer:

This role is part of CTO focused on technology related to Transport and Access Engineering.

Protocols & Standards:

TDM/ FDM TCP/ UDP DAA OSPF

802.11 ax/ac/n QoS Circuit Layout Records BGP

IS-IS Ethernet CWDM/ DWDM T-Carrier Services (DS0T1 etc)

MPLS SONET OTDR

Hardware and Software:

Nokia Metasolv Actellis Fujitsu

Cisco WLC Ciena Turin/ TransNav Calix F5 C7 E7 / Calix CMS

Ribbon Infinera BTI NEC

Transmode Cisco ONS CLI software (putty secureCRT etc)

Various DACS hardware (including but not limited to Adtran T::DAX Acterna Coastcom)

Various Remote test sets: Remote NIC Digital Lightwave DTM Acterna RTM etc

Preferred Certifications:

Nokia NRS I/II CCNP PCNSA

SCTE JNCIP PCNSE

CMTS CCIE CCNA

JNCIA JNCIE JNCIS