Assistant Facilities Manager

What this job involves:

As an Assistant Facilities Manager at JLL youll serve as a strategic partner in delivering comprehensive facility management solutions that enable our clients to focus on their core business objectives. This leadership role combines operational excellence with team development where youll coordinate complex maintenance operations drive performance improvements and foster collaborative relationships across all stakeholders. We believe the most effective teams are built when everyone is empowered to thrive and youll play a pivotal role in developing talent while ensuring seamless service delivery. Your position directly contributes to shaping a brighter way by optimizing facility operations through innovative processes and technology solutions. This role offers significant opportunities to strengthen and advance your career in facilities management while making a meaningful impact on client satisfaction and operational success.

What your day-to-day will look like:

Plan schedule coordinate and assign all frequency and work type maintenance activities for your designated team or facility group

Communicate KPI and SLA requirements in a timely manner while partnering with stakeholders to identify service delivery improvements and cost savings opportunities

Manage third-party contractors and vendors with respect to work order completion ensuring quality standards and client satisfaction

Oversee daily work order review processes and follow up on completion to ensure successful service delivery and exceptional customer experience

Interface with vendors by providing clear direction and information to facilities staff and service providers to ensure seamless coordination with minimal client disruption

Maintain overall integrity of the CMMS (Corrigo) system while supporting the account team and overseeing proper system configuration to meet client objectives

Manage operations proactively to mitigate operational risks and ensure compliance with safety and regulatory requirements

Required qualifications:

3-4 years of experience in facilities management with demonstrated expertise in managing CMMS/Work Order applications

Superior customer service skills with a strong orientation toward providing exceptional client experiences

Proficiency in MS Office suite with strong written verbal and interpersonal communication skills

Advanced Excel skills including ability to customize administrative reports and analyze operational data

Preferred qualifications:

Ability to multitask effectively and work independently without direct supervision

Strong planning and time management skills with capability to manage work under tight time constraints

Undergraduate degree preferred or equivalent combination of education and relevant experience

Experience with Corrigo CMMS platform or similar facilities management software systems

Background in vendor management and contract oversight within facilities or related industries