Service Advisor/Customer Service Consultant
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Job Location:
Kirksville, MO - USA
Monthly Salary:
$ 30000 - 70000
Posted on:
18-09-2025
Vacancies:
1 Vacancy
Job Summary
As a Service Advisor you will own our customers experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings inventory needs technician scheduling and customer service. From greeting vehicle owners in the drive line to explaining the repair process our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service retail sales restaurant industry or hospitality.
WHAT WE OFFER:
- $30000 to $70000
- Medical Plans
- Dental Plans
- Vision Plan
- Company-paid $20000 Life Insurance Policy
- FSA
- HSA
- Paid Time Off (PTO)
- Holiday Pay
- 401K
- Five-daywork week
- Every Sunday off
- Work-Life Balance
- Discount on Vehicles Parts & Services
- Family Owned & Operated
- A fantastic work environment
- Training provided to help you further your skills
- Unlimited future as we continue to grow
RESPONSIBILITIES:
- Oversee the flow of the service lane. Ensure that customers receive prompt courteous and effective service.
- Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression on the customer.
- Provide concierge support for all owner inquiries whether by phone or in person to ensure the customer does not get mishandled.
- Ensures that the daily inventory of technicians time is consistently sold to service customers.
- All other duties as assigned
REQUIREMENTS:
- Valid drivers license with a clean driving record
- Willing to submit to a pre-employment background check
- Attach a current resume
- Experience preferred but not required
- Work rotating Saturdays (will have one day off during the week if scheduled on a Saturday) when necessary
- Excellent Customer Service
- Organized
- Multi-task and maintain a positive attitude
- Friendly outgoing personality
- Demonstrateability to manage others
- Time management skills
- Proficient computer skills
- Ability to listen to customers needs
- Exceptional follow-up with customers
- Fantastic communication skills with customers and co-workers
- Excellent attendance in order to perform job duties effectively
- Professional well-groomed personal appearance.
We are an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status. We are committed to providing a safe drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid drivers license and have a satisfactory driving record.
Required Experience:
Contract
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
At Kirksville Motor Company, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are read...
