About the Role
We are looking for a Junior UX Researcher / UXR Associate to join our team. You will support research efforts that uncover user needs and behaviors helping to shape intuitive and impactful product experiences. This is a great opportunity to grow your skills under the guidance of experienced researchers and designers in a fast-paced fintech environment.
Responsibilities
- Assist in planning and executing user research studies across web and mobile platforms.
- Support in gathering organizing and analyzing both qualitative and quantitative data.
- Help prepare reports and share findings clearly with the product and design teams.
- Participate in usability testing surveys and interviews to uncover user insights.
- Collaborate with cross-functional teams to translate research findings into actionable improvements.
- Learn and apply various UX research methods and tools while contributing to ongoing projects.
Requirements
- 2 to 4 years of experience in UX research or a related field
- Familiarity with user research methods such as usability testing surveys or interviews.
- Basic knowledge of research or analytics tools (e.g. Google Analytics Hotjar SQL R any visualization tool (pref. Clickhouse LookerStudio)
- Strong curiosity empathy for users and willingness to learn.
- Clear communication skills to share findings and ideas effectively.
- A collaborative and proactive mindset with attention to detail.
- Experience with remote testing tools.
- Exposure to fin tech banking or digital products.
- Background in psychology design HCI or related fields.