Job Description French Speaking Customer Advisor
Job Description French Speaking Customer Advisor
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Location: Athens Greece (On-site/Hybrid depending on project needs)
Language Requirement: Native/Fluent French Good English (B2 level or above)
Employer: International Customer Experience Company
About the Role
As a French-speaking Customer Advisor you will be responsible for delivering exceptional customer service to clients across the French-speaking market. You will handle inquiries resolve issues and provide product or service support always ensuring an outstanding customer experience.
Responsibilities
- Manage incoming customer requests via phone email and chat in French.
- Provide accurate information on products services warranties and troubleshooting.
- Support customers with technical assistance usage guidance and order tracking.
- Handle complaints and ensure fast effective solutions.
- Escalate complex cases to the appropriate support teams when necessary.
- Maintain accurate records of customer interactions in the system.
- Ensure a positive and professional representation of the brand at all times.
Requirements
- Native-level or fluent French speaker (C1/C2).
- Good command of English (B2 level or higher) for internal communication.
- Strong customer service and problem-solving skills.
- Excellent communication skills (oral and written).
- Ability to work in a fast-paced environment and manage multiple tasks.
- Previous experience in customer service or technical support is an advantage.
- Basic technical knowledge of consumer products is a plus.
What We Offer
- Competitive monthly salary with performance-based bonuses.
- Relocation package (flight to Athens temporary accommodation and assistance with permanent housing).
- Private health insurance.
- Ongoing training and career development opportunities.
- Multicultural work environment with international colleagues.
- Opportunity to live and work in sunny Athens.
Join a supportive team grow your career in Greece and enjoy a new adventure abroad!
Interested
WhatsApp:
Employment Type
Full Time
