LAUNDRY SUPERVISOR: The primary responsibility of the Laundry Supervisor/Team Leader is to support the Housekeeping Management Team in overseeing daily laundry operations. This role involves assisting housekeeping staff upholding quality standards for internal and external guest satisfaction and ensuring clear ongoing direction to maintain high hospitality standards.
Key duties include supervising the Laundry Attendant team and supporting Housekeeping Managers. There will also be times when the Laundry Supervisor will assist Housekeeping Supervisors with inspecting guest rooms. Additionally the Laundry Supervisor/Team Leader will support Housekeeping Managers and Supervisors with purchasing and inventory control for the department.
RATE: $25.00 HOURLY
SCHEDULE: Must be able to work flexible schedule weekends and holidays based on business demands.
WORKING RELATIONSHIPS: Reports to: Housekeeping Management : Internal and External Guests
WORKING ENVIRONMENT: The hotel is in a public business atmosphere which varies temperature based indoor and outdoor climate. The nature of this job is primarily indoors but will require some outdoor activity based on addition the purchasing area is often hot/cold damp and the temperature may vary throughout the day.
Some travel may be required in order to attend hotel events not limited to meetingstrainings etc.
EDUCATION: HS diploma required some college preferred.
WORK EXPERIENCE: Minimum of 1 year housekeeping supervisor or 2 years Room Attendant / Laundry experience within the hospitality industry or equivalent. Bi-lingual Spanish is preferred.
PHYSICAL REQUIREMENTS: Ability to carry grasp push and pull heavy loads as well as lift and/or carry or otherwise move packages boxes carts weighing between 50-200 pounds. Constantly walking/standing/moving about property up to 8 hours a day. Frequently bending stooping kneeling climbing and crawling and sitting to perform any/all general duties.
PREFERRED QUALIFICATIONS:
Pacific Hotel Management LLC is a privately- owned company that manages various hotel brands in the bay area. InterContinental The Clement Monterey is one out of 7 hotels within PHM. InterContinental The Clement Monterey offers panoramic ocean views and is located in the heart of Cannery Row just steps away from local shops and the Monterey Bay Aquarium. Our culture is family oriented friendly outgoing competitive and results oriented. All associates work hard every day to achieve guest and associate satisfaction goals but most importantly all associates have an inherent passion for hospitality. All of our associates also enjoy an array of benefits and perks such as health insurance 401k plan educational assistance program training recognition events travel discounts and more! As part of IHG brand were committed to providing true hospitality for everyone every day.
We are looking for someone who can easily engage and adapt to our unique culture. We are looking for an outgoing creative and talented Housekeeping Supervisor/ Team Leader to join our family! The Housekeeping Supervisor/ Team Leader is an integral part of our leadership team at the property and works side by side with the General Manager and associates on a day to day basis to anticipate and meet guests needs. We are looking someone who will help us develop new ideas and ways to improve revenue and associate and guest satisfaction scores. The Housekeeping Supervisor/ Team Leader is responsible for supporting the team and the managers with the overall daily operation of the Housekeeping department ensuring that all departmental standards policies and procedures are consistently being adhered to through the Supervisors on a daily basis.
If this position and InterContinental The Clement Monterey (PHM) sound like the family you want to be a part of please submit your resume for consideration. We look forward to learning more about you!
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Required Experience:
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