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What Well Bring:
The Director of Communications is responsible for leading a strategic communication program for TransUnions Global Solutions US Markets Global Data Analytics & Technology Finance and Legal Risk & Compliance teams to help inform and inspire support of TransUnions growth and success. You will serve as a trusted thought partner to each segment identifying and implementing the highest impact opportunities for communications to deliver value to the business.
Youll bring a broad communications lens to strategic decisions surfacing opportunities and risks and leverage creative storytelling to convey the teams vision strategy and goals in ways that inspire action and build belief. As a leader/member of TransUnions Corporate Affairs & Communications team this role has responsibility broadly for building the reputation of the company as a global information and insights company that makes trust possible in global commerce.
Aligned to the TU global operating model and matrix structure the role will report to the Head of TransUnions Corporate Affairs & Communications team.
Our ideal candidate will have superior communication expertise business acumen and people skills and a strong track record of developing and deploying effective communications across internal and external stakeholder groups to drive business impact. A key responsibility will be envisioning and executing strategic communication plans and messages that help TransUnion associates connect with each other deliver the business strategy live our brand and values and achieve organizational transformation initiatives. This role will also partner with executive leaders to amplify their voices externally to build trust and advance our business strategy.
This role requires a candidate able to develop and oversee execution of creative and compelling communication strategies and messages and influence across multiple stakeholder groups cultures and locations. The candidate will be expected to set short- and long-term strategy and drive continuous improvement to TransUnions communications playbooks and processes in alignment with the enterprise strategy and brand.
Youll be responsible for unifying messages across audiences and channels ensuring clarity consistency and alignment and instilling disciplined best practices and structure to maximize impact. The role is required to coach executives and colleagues on their roles as communicators and optimize the performance of its team as well as indirect contributors and agencies. This role will lead a team of 1-5 communicators and also indirectly manage the contributions of colleagues and agencies.
The ideal candidate thrives in an energetic global environment that encourages collaboration and innovation. The role liaises with colleagues at all levels across the company including Executive Global Solutions US Markets Global Data Analytics & Technology Finance Legal Risk & Compliance Strategy HR and Marketing leadership. They must be a strategic thinker able to operate at a senior level and contribute to TransUnions communications centers of this role will also support additional Corporate Affairs & Communications strategic projects/initiatives as required.
The successful candidate must have a growth mindset to help TransUnion on the continued journey to build a global operating model with robust scale and scope leveraging state-of-the-art technology to deliver innovative solutions to consumers and customers to ultimately drive business growth. We pride ourselves on a great working culture and strive to attract and retain top-tier talent this role is key to achieving this objective.
What Youll Bring:
- 10 years relevant professional experience preferably in both an agency and in house setting with significant management/senior team exposure
- A strategic communications mindset that enables you to develop relevant strategies that have real impact and help achieve real business objectives with a strong track record of success developing executing and measuring strategic communication programs
- Exceptional communication skills including ability to write edit and present compelling content with a temperament to confidently represent persuade others and negotiate in the best interests of TransUnion and its business/functional segments
- Proven team leadership capabilities (preferably in an international matrixed organization) including the ability to nurture and develop talent within your own team so they are fulfilled and reach their potential
- A clear understanding of brand and how best to tell our corporate and functional stories (collaboration with other marketing and communication teams is a must we are a single brand!)
- The ability to understand and interpret complex systems and activities so associates can understand and engage with them
- A born storyteller youll be proficient generating new ideas and leading projects across multiple marketing communication channels. Youll be able to appreciate the subtleties of cultural sensitivities and practices whilst maintaining core enterprise key messaging and brand positioning
- Youll be progressive in measuring the impact of your teams activities and ensuring the outcomes are aligned with enterprise and local business objectives
- Knowledge and ability to lead inspire and enable a team developing and deploying compelling content across multiple channels including but not limited to email intranet sites presentations town halls industry events website content bylined articles videos talking points speaker opportunities Q&A social media digital signage and more
- Ability to engage with and coach senior executives on strategic communication matters
- Oversight of multiple budgets and vendors ensuring they operate within a framework and deliver against agreed statements of work
- Innovation creativity flexibility and initiative we are keen to try new things and ways of working. This is a newly formed team that aims to lead and demonstrate best practice
- Ability to form strong collaborative working relationships (internal and external) at a senior level whilst enabling your team and the centers they serve to operate at their best
- Strong resource management prioritization and organizational skills
- Comfortable working under deadline pressure in a rapidly evolving environment with strong resource management prioritization and organizational skills
- Willingness to support the broader corporate communications team on key projects including the deployment of new technologies and brand narrative
- Bachelors degree in journalism communications marketing or another related field and/or professional qualification in related field
Nice to Haves:
- Experience working in information services and/or financial services
- Experience communicating with a diverse international audience
- Advanced degree
- Fluency in Spanish Portuguese or French
Impact Youll Make:
- Develop and lead TransUnions communications strategy and execution taking a one TU approach aligned to the enterprise brand while also tailoring to segment needs audiences and cultures
- Serve as strategic communications counsel to key internal stakeholders providing insight and coaching on communication needs and opportunities
- Develop talent providing coaching to direct reports and mentoring support across wider Corporate Affairs and Communications function
- Set annual goals and targets aligned to wider stakeholders and team / global reporting requirements ensuring an integrated approach to all activity
- Liaise closely with functional communications strategy HR and marketing stakeholders to ensure program alignment as well as alignment with wider Enterprise frameworks/processes
- Capacity plan and prioritize activity across the full team and local programs as required
- Evolve reporting and evaluation metrics as applicable ensuring activity aligns to wider strategic business goals
- Maintain core materials necessary for the delivery of the ongoing corporate program (e.g. overall strategy tactical / activity planners key message and briefing documents processes etc. across Corporate Affairs and Comms requirements)
- Enhance and build greater capabilities for our communications activity
- Build segment leaders visibility reputation and followership
- Support communication of crises/incidents where required
- Strengthen our approach to communication for relevant segments driving exceptional results
- Protect and build our brand with associates you will be a trusted custodian of our narrative culture and beliefs
- Build productive and collaborative relationships with global leadership which will enable you to identify and deliver against key strategic objectives through compelling storytelling and communications activity
- Youll help foster a positive associate experience and showcase our employer of choice status ultimately helping us attract develop and retain top-tier talent
- Set and deliver function-specific strategies and manage projects from start to finish
- Grow alongside our own ambition for growth bringing a new way of thinking and doing things
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law including the Los Angeles County Fair Chance Ordinance for Employers the San Francisco Fair Chance Ordinance Fair Chance Initiative for Hiring Ordinance and the California Fair Chance Act.
Adherence to Company policies sound judgment and trustworthiness working safely communicating respectfully and safeguarding business operations confidential and proprietary information and the Companys reputation are also essential expectations of this position.
This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
Benefits:
TransUnion provides flexible benefits including flexible time off for exempt associates paid time off for non-exempt associates up to 12 paid holidays per year health benefits (including medical dental and vision plan options and health spending accounts) mental health support disability benefits up to 12 weeks of paid parental leave adoption assistance fertility planning coverage legal benefits long-term care insurance commuter benefits tuition reimbursement charity gift matching employee stock purchase plan 401(k) retirement savings with employer match and access to TransUnions Employee Resource Groups. Spousal domestic partner and other eligible dependent coverage is available on select health and welfare plans.
We are committed to being a place where diversity is not only present it is embraced. As an equal opportunity employer all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age disability status veteran status genetic information marital status citizenship status sexual orientation gender identity or any other characteristic protected by law. Additionally in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans Readjustment Assistance Act of 1974 TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnions Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting
Pay Scale Information :
The U.S. base salary range for this position is $150100.00 - $225000.00 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion actual compensation is based on careful consideration of additional factors such as (but not limited to) an individuals education training work experience job-related skill set location and industry knowledge as well as the scope and responsibilities of the position and market considerations.
Regular fulltime non-sales positions may be eligible to participate in TransUnions annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.
The application window for this job posting is estimated to close on 09/23/2025. Job postings may come down early or be extended due to business need or volume of applicants.
TransUnions Internal Job Title:
Director Corporate Affairs and Communications