Category Sales Solutions Manager
Category Sales Solutions Manager
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Job Description
The salary range for this position is $67230-$81800/yr target bonus of $20000/yr. The base salary offered may vary depending on location job -related knowledge skills and experience.
The Category Ops Project Specialist is responsible for driving operational excellence across the full project lifecycle within their given category - from category opportunity vetting to end to end opportunity management. This involves managed sales and B2B category stakeholder management coordination customer and post-order communication as well as order execution. This role acts as the central Account Management and Enterprise large project category owner - ensuring seamless handoffs project deliverable alignment resolving roadblocks and facilitating clear communication to achieve successful project addition to project management the category specialists will execute against sales capabilities and order placement as the subject matter experts of the category.
Key Responsibilities:
- Opportunity Vetting
- Gather key deliverable product and logistics details - including project scope timelines and delivery requirements.
- Determine feasibility and next steps for customer engagement.
- Request additional insight and specs on the category project directly with the customer providing visibility to the managed sales partner engagement.
- End to End Opportunity Management & Project Prioritization
- Partner with managed field sales teams to communicate with customers on project needs and budget ensuring inclusion in the opportunity submission.
- Evaluate and prioritize projects based on potential value partner lead times on deliverables and customer deadline for completion.
- Maintain visibility into the project pipeline to support proactive planning.
- Align internal stakeholders and resources for execution driving a timeline for completion forward.
- Stakeholder & Customer Communication Strategy
- Coordinate across relevant PSG team members to ensure smooth workflows and completion of the project in a timely manner.
- Act as the communication bridge between managed sales teams and Large Project team members to be the single source of truth for project needs.
- Track and document opportunity timeline and needs to reduce friction and improve efficiency.
- Drive key supplier negotiations and issue resolution by effectively partnering with sales ops on execution.
- Coordinate with B2B category management stakeholders to ensure close alignment on category pricing strategy product selection and inventory positioning.
- Project Roadblock Escalation & Resolution
- Identify and address risks or delays across the project lifecycle.
- Escalate issues to relevant stakeholders and proactively provide recommended solutions to managed sales teams.
- Drive accountability and follow-up on open items until resolution prior to order placement to project installation.
- Order Execution & Procurement
- Source and procure products for a category project ensuring availability quality and alignment with project needs.
- Place and track category-specific orders accurately and on time to support the project timeline.
- Own category relevant project quoting including bulk requests and tag items per room location.
- Manage SKU reselects and substitute out-of-stock items efficiently to avoid project delays and maintain the initial order integrity.
- Post-Order Project Completion
- Maintain visibility into final delivery installation and possible project delays - coordinating with the customer on their timing and managing the customers specific needs.
- Coordinate post-order support between the Service and the Large Project delivery/installation team effectively facilitating next steps to complete the project.
About Wayfair Inc.
Wayfair is one of the worlds largest online destinations for the home. Whether you work in our global headquarters in Boston or in our warehouses or offices throughout the world were reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving we are confident that Wayfair will be home to the most rewarding work of your career. If youre looking for rapid growth constant learning and dynamic challenges then youll find that amazing career opportunities are knocking.
No matter who you are Wayfair is a place you can call home. Were a community of innovators risk-takers and trailblazers who celebrate our differences and know that our unique perspectives make us stronger smarter and well-positioned for success. We value and rely on the collective voices of our employees customers community and suppliers to help guide us as we build a better Wayfair and world for all. Every voice every perspective matters. Thats why were proud to be an equal opportunity employer. We do not discriminate on the basis of race color ethnicity ancestry religion sex national origin sexual orientation age citizenship status marital status disability gender identity gender expression veteran status genetic information or any other legally protected characteristic.
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Required Experience:
Manager
Employment Type
Full-Time
