Supervisor, Paradies Lagardere - Palm Springs International Airport

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Paradies Lagardre is an award-winning and innovative Airport Concessionaire. We are looking for passionate individuals to fill our roles in a retail and dining environment that is diverse and inclusive. Our part-time and full-time opportunities will find you immersed in a rewarding environment in our award-winning concepts that have kept travelers coming back year after year.

Great Reasons to Work with Us

• Career advancement opportunities
• Fun Work Environment
• Medical Benefits
• Company Paid Time Off
• Premium pay for Worked Holidays
• 401K Program
• On-line Learning system
• Associate recognition Programs
• Merchandise and dining discounts
• Transportation and parking space assistance

How you can Make a Difference

• Working for Paradies Lagardre provides you with the opportunity to create a meaningful and positive impact on your community and the environment.
• As airport travel returns to normalcy in a post-COVID-19 world our nationwide employees are upholding the highest safety and health standards to maintain a comfortable environment our customers can trust.
• Warmly greets acknowledges and takes guests drink and food order within 30 seconds of them entering the concept.

• Accurately total process and collect payments from guests to include but not limited to using the point-of-sale system.
• Handles money processes credit and debit card makes change while complying with the companys Cash Handling and Loss Prevention Standard Operating Procedures.

• Knowledgeable and enthusiastic about the restaurants menu and products. Make recommendations to guests to fit their needs especially when questioned about potential food allergens.
• Whether working in an on-trend national brand or an iconic concept from the local community you will create and deliver first-class experiences for the traveling public.

DUTIES AND RESPONSIBILITIES

All Paradies Lagardre jobs including the Shift Supervisor require that you embody a positive company image by providing courteous friendly and efficient service with a smile to customers and team members at all times. You must embrace our family culture by following our core values TRIFIC (Trust Respect Integrity First-Class Innovation Commitment) recognize and satisfy all restaurant guests as well as be accountable to the Company and Restaurant Managers. Functions include but are not limited to the following areas:

Team Member Leadership & Development

• Must have a passion for the guest!
• Must say Yes Please and Thank You!
• Must smile often!
• Exceed First Class Service standards and behavior with guests business partners and peers.
• Maintain a professional company image by adhering to all grooming and uniform guidelines including slip resistant shoes.
• Maintain company standards for food beverage service and atmosphere while building positive customer relations.
• Warmly greets and acknowledges guests upon arrival.
• Serve as a role model and provide accessibility to staff while developing leadership and motivational skills. Exhibit efficiency in completing job requirements by working with a sense of urgency and consolidating tasks.
• Supporting programs to enhance staff morale and training which includes writing of schedules.
• Effectively lead the restaurant while the Manager or Assistant Manager is not present.
• Acts with integrity and honesty while promoting the company culture.

Operations:

• Assist with food beverage labor-management costs receiving storage and inventory management.
• Lead each shift by delegating duties assigning tasks and following up with all team members.
• Demonstrate management and leadership ability through building effective relationships with customers supervisors and team members.
• Must be proficient in each area of the restaurant to assist when necessary.
• Follow inventory control procedures to reduce product loss.
• Maintain cleanliness and organization throughout the restaurant.
• Prepare food when necessary.
• Check food quality and temperatures throughout the day to maintain Health and Safety regulations.
• Ensure the security and safety of guests and team members through pro-actively following proper sanitation and safety procedures.
• Follow proper procedures and guidelines for opening and closing the restaurant.
• Identify back-ups in the kitchen and work with managers to re-organize when necessary.
• Must demonstrate a commitment to getting the job done. Hours will vary on a weekly basis based on workload and deadlines. Working during weekends holidays and peak business periods may be required according to the managers schedule.
• Assists with cash-out procedures.
• Assists with POS training.
• Enthusiastically supports decisions once made by Paradies Lagardre and management.
• Open-minded to feedback.
• Perform other duties as assigned.

EDUCATION EXPERIENCE CERTIFICATIONS

• Practical experience as a supervisor in the hotel/restaurant industry preferred.
• Proficient in the following dimensions of restaurant functions: food planning and preparation purchasing sanitation security company policies and procedures personnel management recordkeeping and preparation of reports.
• ServSafe Food Managers Certification or equivalent.
• Ability to take direction and collaborate in a team environment.
• Ability to work in a high energy and demanding environment.
• Good communication skills and the ability to work independently as well as with other team members.
• Able to work unsupervised for extensive periods and to demonstrate good judgment when dealing with customers and peers.

POSITION QUALIFICATIONS

• Must have sufficient self-confidence poise and interpersonal skills to be able to work effectively as part of a team and to take part in professional discussions.
• Must be able to sustain performance under conditions of stress such as tight deadlines and detailed questioning.
• Ability to be a team player and quick learner in a dynamic fast-paced environment with varying levels of guests and team members present.
• Strong self-motivation leadership and organizational skills.
• Positive interpersonal skills.
• Ability to work various shifts in a 7/365 team-oriented environment.
• Excellent customer service skills and an ability to communicate effectively in English.
• Self-starter able to prioritize and handle various tasks simultaneously.
• Proficiency required in reading writing and mathematics in English.
• Ability to lift a minimum of 25 lbs. perform essential job functions such as standing bending reaching gripping climbing on a ladder and walking long distances.
• Standing for long periods and the ability to work in an environment with varying temperatures.

Hourly Rate: $23.00

Required Experience:

Manager