DescriptionOn-site/Field Support Technician Benelux.
Roles and Responsibilities:
- Achieves customer satisfaction though completion of calibration services within expected timeframes as assigned by lead techs or supervisors.
- Accurately enters data into tracking database.
- Creates calibration data sheets accurately and efficiently with minimal supervision based upon instrument specifications and approved calibration procedures.
- Completes all documentation supporting customer requirements reporting ISO and other quality systems.
- Interacts with customer for items requiring repair or limited calibration.
- Applies acquired job skills and company policies and procedure to complete assigned tasks.
- Perform moderate to high complexity calibrations PD General Purpose & some RF measurement area
- Creates budgets and datasheets
- Performs basic repairs and Preventative maintenance
- Performs work at the customer location as well as in the service center.
- Functions frequently as the primary representative of Fluke to the customer
- Adheres to quality management system policies and procedures in performance of work
- Performs other laboratory support functions as required in an efficient and orderly manner.
- Basic Knowledge about Met cal.
Qualification:
- DUT MeasurementsMaster in EngineeringLicence in Metrologie.
- 2-4 Years Minimum Years of experience required.
Required Skills and Competencies:
- Must have excellent customer service skills.
- Must have good written and verbal communication skills.
- Ability to work on assignments that are semi routine in nature but recognize the occasional need to perform calibration by alternate acceptable methods.
- Proficient with Windows Microsoft Office and Internet applications with an emphasis on Excel required.
- Ability to travel as needed for personal skill enhancement and training; as well as to fully support the customer calibration requirements.
- Must meet requirements to drive a company vehicle (Valid drivers license and clean driving record).
Desired Competencies (good to have):
Good Dutch & English proficiency