Event Ticketing Specialist - Full Time (Caesars Palace LV)
Event Ticketing Specialist - Full Time (Caesars Palace LV)
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Job Description
JOB SUMMARY:
This position involves collecting reviewing and inputting accurate data into Ticketmaster Archtics system following Caesars Entertainment procedural best practices and established standards then verifying the output. The tool knowledge set for the position includes Archtics Host and Host applications TM1 EMT Event Management Tool. Must have excellent computer skills and familiar with MS Excel.
KEY JOB FUNCTIONS:
- Gather pending/confirmed ticketing show information
- Confirm scaling build new charts update maps online
- Build events in Archtics and TM ticketing systems
- Operates from procedural lists control records and coding schemes to enter source event data using procedural best practices and established standards.
- Incorporate events from Special Events/Casino Marketing into Archtics
- Make inventory available to all sales channels
- Create & update event manifests for live events including price codes and event IDs
- Reclass event templates
- Manage ticket templates painter and test prior to property release
- Maintain retail exception packages
- Maintain APIs
- Manage all day of sale EMS lists into the Fulfillment Archtics List
- Understanding contractual elements as it relates to the Caesars LUA and supporting venue fees
- Communicate with properties to clarify submitted information to successfully complete requested event builds and updates
- From time to time will be responsible for other duties as assigned by National Event Creation Manager
EDUCATION and/or EXPERIENCE:
- 2-4 years experience with the Ticketmaster System or related field experience
- Box Office experience is required
- Overall awareness of the entertainment business is important
- Service oriented
- Works well under supervision
- Demonstrates the ability to be self-directed take initiative be proactive motivated good attendance multi-task seek solutions and understand the duties and performs them without waiting for instruction
- Able to successfully handle multiple priorities
- Excellent written and oral communication skills
- Good organizational skills critical thinking skills and attention to detail
- Must be computer literate with excellent data entry skills
QUALIFICATIONS:
- H. S. diploma or equivalent required. BA/BS degree is preferred
WORK ENVIRONMENT:
Desk work data entry hybrid remote
Required Experience:
Unclear Seniority
Employment Type
Full-Time
