Field Operations Manager
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Join Ecolabs industry leading Pest Elimination team as a Field Operations Manager in the Nashville TN area.
As a Field Operations Manager you will develop and lead a team of Service Specialists who provide pest detection elimination and prevention solutions to restaurants hospitals hotels retail stores food and beverage plants schools nursing homes and other commercial establishments. Within the team you will be responsible for leading district initial services ensuring service excellence pursuing sales opportunities and performing quality assurance visits.
Additionally you will be responsible for developing and maintaining key customer relations within your will participate in recruiting selecting coaching and the performance management process. Throughout your career you will uphold Ecolabs culture and policies to foster a safe and respectful work environment ensuring Ecolabs protocols and procedures are followed.
Shift: Night
Whats in it For You:
- Competitive salary and benefits
- Company vehicle
- Access to best in class resources tools and technology
- Grow your income as you drive district profitability
What You Will Do:
- Leada team of 8-10 Service Specialists responsible for day and night route management while ensuring service excellence and compliance with applicable regulations / laws
- Effectively select train develop and coach service specialists with emphasis on customer retention growing existing account add-on sales and maintaining a high level of customer satisfaction
- Take an active role in hiring assessing and developing associates to become the next leaders at Ecolab
- Ensure your team of service specialists achieves their financial and service delivery goals
- Pursue sales and new business opportunities
- Coordinate initial services and maintain inventory and perform QA visits
- Build and maintain customer relationships within the market
- Be a champion of safety and ensure your team upholds strong safety practices and values
- As part of training for this leadership position you will be required to travel to Ecolab Corporate Headquarters in Eagan MN. You are responsible to have the proper documentation to fly such as a Real ID or other acceptable form of identification
Minimum Qualifications:
- Completed High School Diploma or GED
- 3 years of field support or service related industry experience
- Demonstrate leadership potential
- Ability to work overnight hours
- Ability to lift and/or carry 50 pounds
- Obtain state certification required per industry standards
- Current and valid drivers license and acceptable Motor Vehicle Record
- No Immigration Sponsorship available
- Ecolab conducts a background check on all candidates who receive a job offer.
- Due to federal contract requirements this Pest Elimination position requires a drug test including THC for all candidates who receive a job offer
Preferred Qualifications:
- Bachelors Degree in process or completed
- 3 years supervisory or team leadership experience in a field support or service related industry
- Proven record of meeting customer needs quality service delivery and meeting business objectives
- Exceptional communication and organization skills with aptitude to implement change initiatives
- Good decision-making and problem-solving skills when handling challenging situations in a fast paced environment
- Prior experience in value added sales and/or new account generation
- Prior budget and P&L responsibilities
- Bi-lingual
Annual or Hourly Compensation Range
Benefits
Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families.Click here to see our benefits.
If you are viewing this posting on a site other than our Ecolab Career website view our benefits at Customer Requirements Notice
To meet customer requirements and comply with local or state regulations applicants for certain customer-facing roles may need to:
- Undergo additional background screens and/or drug/alcohol testing for customer credentialing.
- Be fully vaccinated for COVID-19 including a booster if eligible unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.
Americans with Disabilities Act (ADA)
Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as to comply with applicable laws. If you have a disability and require accommodation assistance in this application process please visit the Recruiting Support link in the footer of each page of our career website.
Key Skills
- Time Management
- Construction Experience
- Managed Care
- Management Experience
- Microsoft Outlook
- Utilization Management
- Case Management
- Pediatrics Experience
- Salesforce
- Relationship Management
- Leadership Experience
- Supervising Experience
About Company
We Design With Community In Mind Communities are fundamental. Whether around the corner or across the globe, they provide a foundation, a sense of place and of belonging. That’s why at Stantec, we always design with community in mind. We care about the communities we serve—because th ... View more
