Senior Principal Consultant âSalesforce FSL Tech Lead
Senior Principal Consultant âSalesforce FSL Tech Lead
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Job Description
Ready to build the future with AI
At Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of whats possible this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today. Get to know us at and on LinkedIn X YouTube and Facebook.
Inviting applications for the role of Senior Principal Consultant Salesforce FSL Tech Lead
A Field Service Lightning (FSL) Tech Lead is responsible for leading the technical implementation of Salesforces Field Service Lightning solution. This role typically involves designing developing and deploying FSL functionalities to optimize field service operations.
We are seeking a highly-skilled Salesforce Technical Lead to design develop and manage Salesforce-based systems and applications. The Technical Lead will be responsible for gathering project requirements creating scalable solutions providing data-driven analysis and guiding the development team throughout the project. Our ideal candidate has extensive knowledge and experience in the Salesforce CRM platform its modules architecture and best practices. Familiarity with Salesforce development tools and methodologies is vital to excel in this role.
Here are some key responsibilities.
Responsibilities:
Owns technical deliveries providing continuous feedback to Project plan works closely with technical team and the program managers.
Solution Architecture: Designing scalable and efficient FSL solutions.
Implementation & Configuration: Setting up FSL data models work orders service appointments and scheduling.
Integration: Connecting FSL with other systems like ERP and Service Cloud.
Technical Leadership: Guiding development teams reviewing code and ensuring best practices.
Client Interaction: Understanding business requirements and translating them into technical solutions.
Certifications: Salesforce Field Service Lightning Consultant & Service Cloud Consultant certifications are often required
Coordinate will all stakeholders specially with functional and technical team.
Understanding the user stories and ability to convert them into feasible solutions specially using out of the box features.
Manage resources and provide technical specs to developers and oversee code reviews.
Mentor junior team members in Salesforce technology Integration Technologies and Salesforce best practices.
Review codes and development practice enforcing standard development practices.
Candidate should have the ability to contribute Individually hence hands on experience with Coding development is a must.
CI/CD implementation and release management
Qualifications we seek in you!
Minimum Qualifications / Skills
B.E or or MCA
Domain knowledge in Salesforce is a must experience in FSL Sales cloud/Service Cloud/Data cloud
Expertise to develop applications on Platform
Excellent Lightning LWC Aura and APEX code knowledge and extensively worked on Lightning components
Proven experience as a Salesforce Technical Lead with a strong understanding of the Salesforce platform.
Deep understanding of user-centered design methods and standard processes.
Ability to thrive in a fast-paced collaborative environment.
Excellent problem-solving and communication skills.
Attention to detail and a strong sense of aesthetics.
Preferred Qualifications/ Skills
Certifications in Salesforce Clouds
Excellent skills in HMTL5 CSS3 and Javascript
Hands on experience on APEX Data Loader/Middleware technologies
Experience in building SOAP REST enabled applications (Server to Server Web Services)
Hands on experience on Salesforce lightning Angular
Object Oriented Programming (OOPs) and is a must Skill. Knowledge (JAVA) is desirable and advantageous.
Knowledge of Salesforce APIs and integration with back-end systems (Oracle EBS SAP etc).
Solid Programming abilities in one or more of the following languages: JAVA Oracle PL/SQL JavaScript
Experience working with source control and continuous integration.
Excellent analytical and problem-solving skills.
Why join Genpact
Lead AI-first transformation Build and scale AI solutions that redefine industries
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your careerGain hands-on experience world-class training mentorship and AI certifications to advance your skills
Grow with the best Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace
Committed to ethical AI Work in an environment where governance transparency and security are at the core of everything we build
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Required Experience:
Staff IC
Employment Type
Full-Time
