SPM Architect

Lawrenceville - USA

Monthly Salary: Not Disclosed

Posted on: 15-09-2025

Vacancies: 1 Vacancy

Job Summary

091725-GA-SP-SPM Architect

Pay Rate: W2 only - OPEN

Onsite: Lawrenceville GA (Travel to Harrisburg PA once a week in forst 2 months)

Interview: Onsite - Do Not submit any resume not available on in-person interview

We are seeking a seasoned ServiceNow Strategic Portfolio Management (SPM) Architect to lead the design implementation and optimization of our enterprise-wide SPM framework with a special focus on Resource Management. This role will ensure that our organization leverages ServiceNow SPM to drive strategic alignment effective prioritization optimized resource allocation and real-time portfolio visibility.

The ideal candidate will have deep expertise in ServiceNow SPM modules-including Demand Project Resource and Portfolio Management-and a strong understanding of how to build a scalable efficient and user-friendly solution that empowers executives PMOs and business units to make informed decisions.

Key Responsibilities

Strategic Portfolio Management

Architect and implement ServiceNow SPM capabilities aligning investment and project portfolios to organizational strategy.
Establish governance frameworks to ensure consistent prioritization demand intake and portfolio execution.
Design executive-level dashboards to provide visibility into portfolio health financials and KPIs.

Resource Management Focus

Build a best-in-class resource management model within ServiceNow ensuring optimal allocation across projects demands and operations.
Define processes for capacity planning forecasting and utilization tracking across business units.
Implement role-based skills tracking to align resources with strategic initiatives.
Create dashboards and reports for leadership to monitor resource availability bottlenecks and productivity trends.

Solution Design & Implementation

Define and maintain SPM solution architecture including Demand Project Agile and Resource modules.
Ensure seamless integration with ITSM HRSD Finance and other ServiceNow capabilities.
Partner with PMO HR and Finance leaders to align resource data workflows and reporting.
Guide development teams on best practices ensuring scalability and user adoption.

Innovation & User Experience

Leverage AI/ML and predictive analytics to forecast resource needs and portfolio risks.
Build intuitive self-service dashboards and workspaces for PMs resource managers and executives.
Continuously evaluate new SPM features from ServiceNow releases to maximize ROI.

Advisory & Leadership

Act as a trusted advisor to senior leadership demonstrating how SPM drives strategy-to-execution alignment.
Facilitate stakeholder workshops to define business outcomes resource models and governance needs.
Mentor internal teams to build SPM expertise and ensure sustainable platform adoption.

Required Qualifications

8 years of IT/Portfolio Management experience with 5 years implementing ServiceNow SPM solutions.
Expertise in ServiceNow Resource Management Demand Project and Portfolio modules.
Strong knowledge of capacity planning financial planning demand intake and prioritization frameworks.
Proven ability to design enterprise resource models and align them with PMO and business needs.
Experience integrating SPM with Finance HR and ITSM systems for unified reporting.
Excellent communication and facilitation skills to engage both executives and delivery teams.
ServiceNow Certified Implementation Specialist (CIS) in SPM or equivalent advanced certifications preferred.

091725-GA-SP-SPM Architect Pay Rate: W2 only - OPEN Onsite: Lawrenceville GA (Travel to Harrisburg PA once a week in forst 2 months) Interview: Onsite - Do Not submit any resume not available on in-person interview We are seeking a seasoned ServiceNow Strategic Portfolio Management (SPM) Archite...