Manager, Enterprise Crisis Management
Manager, Enterprise Crisis Management
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Job Description
Requisition ID: 235561
Join a purpose driven winning team committed to results in an inclusive and high-performing culture.
Contributes to the overall success of the Enterprise Crisis Management function globally ensuring specificindividual goals plans initiatives are executed / delivered in support of the teams business strategies and
objectives. Ensures all activities conducted follow governing regulations internal policies and procedures.
The Enterprise Crisis Management function works as part of the larger global business continuity program providing direction for overall command and control for events that threaten or impact Scotiabanks operations.
The Manager Enterprise Crisis Management will work closely with the Senior Product Manager Enterprise Crisis Management and/or the Director Enterprise Crisis Management on the creation management and sustainment of a comprehensive enterprise-wide global Risk Management program ranging from program implementation to incident management response.
Is this role right for you In this role you will:
- Champion a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships systems and knowledge.
- Establish and continuously improves the Fusion Risk Management application deployment process and implementation guidelines for new groups / geographies and steady state programs.
- Collaborate with internal teams to ensure the Banks mass notification tool and Risk Management application testing is managed effectively and coordinates third party and supplier testing when required.
- Support the onboarding of teams and deployment of the Banks Fusion Risk Management application across the enterprise resulting in smooth well-coordinated implementations.
- Provide training to onboarded users on a regular basis and coordinates and documents end-to-end process flows.
- Provide support to key users during deployment and consolidating improvements needed for optimal roll out.
- Recognize and identifies potential areas where existing deployment policies and procedures require change or where new ones need to be developed.
- Identify efficiency opportunities and process improvements by analyzing data; automates and streamlines processes and controls in support of improving the overall effectiveness of Crisis Management.
- Act as the change management and technical advocate within the company technology partners and vendor.
- Plan and executes short and long-term initiatives and ad hoc deliverables within given timelines.
- Methodically solve problems across a continuum that ranges from simple day-to-day issues to highly complex business technical or regulatory issues.
- Document new or existing processes and improving existing processes by leveraging data.
- Support the Senior Product Manager and/or Director and works Enterprise Crisis Management peers and relevant stakeholders across the Bank on the deployment and support of the Fusion Risk Management tool.
- Provide reports and analysis on the usage of the Fusion Risk Management tool across the enterprise
- Support the organizations response to significant disruptive events; liaises with regional teams to provide guidance on incident response and decision-making during crisis activations.
- Work closely with the Senior Product Manager Enterprise Crisis Management and/or Director Enterprise Crisis Management to help plan for and lead the organizations response to significant disruptive events. Supports the Senior Product Manager and/or Director in all aspects of the role.
- Establish effective relationships across multiple business and technology partners program and project managers.
- Understand how the Banks risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Champion a high-performance environment and contributes to an inclusive work environment.
Do you have the skills that will enable you to succeed in this role Wed love to work with you if you have:
- 5 years of relative application implementation and change management experience required.
- Bilingual preferred (English and Spanish preference).
- Operational Resilience and/or Operational Risk experience is preferred.
- Fusion Risk Management experience is preferred.
- Salesforce Administration certification is preferred.
- Salesforce development experience is preferred.
- Project management or Enterprise Technology implementation experience is preferred.
- Customer oriented.
- Strong work ethic and reliability.
- Excellent communication and time management skills.
- Experience delivering training using virtual conferencing.
- Experience in developing communications briefings and presentations to senior executives.
- Proven track record of success in a matrix organization leading and/or influencing cross functional teams including senior management.
- Strong prioritizing planning analytical presentation project/change management and relationship building skills.
Whats in it for you
A rewarding career path with diverse opportunities for professional development.
A culture that promotes teamwork and cross-functional collaboration to achieve business goals. Inclusive workplace that values diversity of thought background and experience.
An organization committed to making a difference in our communities for you and our customers.
Opportunity to work with a very enthusiastic team that helps our clients by ensuring the Bank is able to continue to operate to deliver key business services.
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: for every future we help our customers their families and their communities achieve success through a broad range of advice products and services including personal and commercial banking wealth management and private banking corporate and investment banking and capital markets.
At Scotiabank we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including but not limited to an accessible interview site alternate format documents ASL Interpreter or Assistive Technology) during the recruitment and selection process please let our Recruitment team know. If you require technical assistance please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however only those candidates who are selected for an interview will be contacted.
Required Experience:
Manager
Employment Type
Full Time
