Front Office Coordinator, ENT, (Santa Rosa), Full-Time, Days

ABOUT MARINHEALTH
Are you looking for a place where you are empowered to bring innovation to reality Join MarinHealth an integrated independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team an affiliation with UCSF Health an ever-expanding network of clinics and a new state-of-the-art hospital MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center a 327-bed hospital in Greenbrae and 55 primary care and specialty clinics in Marin Sonoma and Napa Counties. We attract healthcares most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospitals personalized caring touch.

MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades including being Named One of the Top 250 Hospitals Nationwide by Healthgrades receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services and being named the Best Hospital in San Francisco/Marin by Bay Area Parent among others.

Company:

Work Shift:

Scheduled Weekly Hours:

Job Description Summary:

Job Requirements Prerequisites and Essential Functions:

Pay Range:
$22.50 - $27.00 - $31.50

Essential Functions and Responsibilities:

• Answers telephones triages calls takes messages and provides information.
• Provides support services to patients and medical staff. Schedules appointments and admissions as required.
• Prepares patient charts and other office documents. Scans and sorts documents into Electronic Health Record.
• Attends staff meetings.
• Maintains files. Assists in updating office systems.
• Inventories office supplies. Assists in the care and maintenance of office equipment.
• Books coordinates and reschedules patient appointments. Relays necessary messages to staff and doctors.
• Answers questions regarding patient appointments prescriptions and testing.
• Greets and registers patients in a prompt pleasant and helpful manner. Verifies necessary information and updates patient records.
• Assembles patients paperwork and forms for visits.
• Requests referrals and authorizations as needed. When scheduling specialists
• Logs payments and balances receipts. Ensures copays are balanced and reports are properly produced
• Oversees reception area coordinates patient movement and reports problems of irregularities.
• Maintains patient confidentiality.
• Adheres to Best Practices as introduced by the company and or Practice Leader
• Performs other related work as assigned or required.
• This position may require working in multiple locations.

Performance Requirements:

• Knowledge Skills and Abilities:
• Ability to speak read and write English clearly.
• Knowledge of medical office procedures.
• Knowledge of grammar spelling and punctuation.
• Knowledge of basic arithmetic to make calculations balance and reconcile figures and make any change accurately.
• Skill in operating a computer fax and copy machine.
• Ability to read understand and follow oral and written instructions.
• Ability to speak clearly and concisely.
• Ability to establish and maintain effective working relationships with patients employees and doctors.

Qualifications:

Education:

• High school diploma or General Educational Development (GED) certificate required.
• Completion of business school or related training including computer courses preferred.

Experience:

• One (1) years of progressive responsibility and directly related work experience
• Experience with and proficiency in electronic medical records: Use of EPIC software a plus
• Computer proficiency: Microsoft Office.
• Bi-lingual in Spanish desired

Accommodation:

Qualified applicants with disabilities may request reasonable accommodation during the application process by contacting Human Resources at or .

C.A.R.E.S. Standards:

MarinHealth seeks candidates ready to model our C.A.R.E.S. standardsCommunication Accountability Respect Excellence Safetywhich foster a healing trust-based environment for patients and colleagues.

Health & Immunizations:

To protect employees patients and our community MarinHealth requires measles mumps varicella and annual influenza immunizations as a condition of employment (and annually thereafter). COVID-19 vaccination/booster remains strongly recommended. Medical or religious exemptions will be considered consistent with applicable law.

Compensation:

The posted pay range complies with applicable law and reflects what we reasonably expect to pay for this role. Individual pay is set by skills experience qualifications and internal/market equity consistent with MarinHealths compensation philosophy. Positions covered by collective bargaining agreements are governed by those agreements.

Equal Employment:

All qualified applicants will receive consideration for employment without regard to race color religion national origin sexual orientation gender identity protected veteran status or disability status and any other classifications protected by federal state and local laws.