Security Supervisor (Conrad Singapore Orchard)
Security Supervisor (Conrad Singapore Orchard)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
EOE/AA/Disabled/Veterans
With thousands of hotels in over 100 countries and territories Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience we offer the millions oftravellerswho stay with us every year a welcome they will never addition to our flagship brand Hilton Hotels & Resorts the family of brands includes Waldorf Astoria LXR Conrad Canopy Curio Collection DoubleTree Hilton Garden Inn Hampton and many others.
If you appreciate the impact global travel can have on the world you may be just the person we are looking for to work as a Hilton Team Member. Because its with Hilton where we never forget the reason were here: to delight our guests Team Members and owners alike.
What will I be doing
As the Security Supervisor you will be responsible for performing the following tasks to the highest standards:
Assist in the planning and organizing the Security Officers roster and duties.
Be in-charge of the Hotel Security Control Room as well as for the day-to-day operations
Ensure all official security documents are handled accurately in accordance to SOP
Manage access points as assigned to ensure all entries are authorized
Maintain keen vigilance at the pass counters where colleagues part-timers casual labors vendors contractors and visitors check in
Manage the Visitor Management System for visitors contractors and vendors
Manage the Casual labor system for casual labors and part-timers
Monitor CCTV coverage within the hotel property and highlight any issues
Perform static lobby / convention Centre coverage and duty
Perform roving security and safety clocking patrol within and around the hotel premises
Perform patrol on guest floors and the heart of house
Perform enforcement tasks as assigned and be at deployment as per deployment schedule
Ensure security system are in working order and if not to highlight to Assistant Security Manager and collaborate to raise maintenance reports
Coordinate Night Transport for colleagues
Respond to all security safety and medical emergencies as soon as possible where assistance is required
Be part of the Company Emergency Response Team (CERT Team) to respond to emergencies
Conduct inventory checks of keys and passes
Handle Loss & Found findings reports and inquiries
Provide lift control and VIP
Perform First Aid/CPR/AED if required
Respond to and resolve safe box issues without delay
Conduct crowd control and ushering duties
Gather and document information and facts upon responding to security safety and medical emergencies
Perform any other tasks as assigned by the management of the hotel
Manage and address all alarms on the Fire & Life Saving System
Manage and address all alarms on the duress and emergency systems
In-depth knowledge of CCTV system for preliminary investigation and training purposes
Assist in training all employees in Security and Fires safety responsibilities.
Assist in specific training to Security Officers.
Keep Assistant Security Manager fully informed of all security related matters and also to Assistant Security Manager in the absent of Security Manager.
Maintain a chronological log of all incidents.
Assisting in conducting investigation work hold inquiries and interviews when instructed by Assistant Security Manager. Keep all records and reports concerning security matters and hotel business confidential
Brief and de-brief the Security Officers on the latest instruction.
Enforce the Hotel rules and regulations.
Relief and cover the duty Officers as and when required.
Perform any other duty as required by the Assistant Security Manager from time to time.
Prepares and Conduct Roll Call Parade (Briefing).
Put up the Daily Security Report after compiling all incidents from Security Desk Occurrence Book such as:
- Complaints from guest.
- Untoward incidents involving guest patron and staff.
- Damage caused to Hotels property.
- Recovery of valuables
- Result of VVIP functions
- Security flaws detected and remedial or preventive action taken.
- Other cases or information which may be of security interest.
Product
To execute all tasks of a Security Officer.
To assist the Director of Security and Assistant Security Manager to manage and organize the Security Department.
To implement all policies procedures instructions regarding security and safety.
To implement preventive safety and security programs.
To investigate crimes committed against the hotel guests and employees.
To document all incidents occurring in the hotel in connection with crime subversions potential liabilities and insurance requirements.
To assist hotel staff in handling of unusual guest or employee problems such as but not limited to disorderly conduct thefts suicides bomb threats employee or guest accidents fire or safety hazards robberies terrorist activities civil disturbance power or elevator failures medical assistance and natural disasters.
To keep abreast of developments within the hotel and community as they relate to security.
To have sound knowledge in current and amended laws employees handbook job description fire and evacuation procedure lost and found procedure joiner procedure and all new policies and procedures which may be issued from time to time by the management.
To take an active role in the implementation of the hotels fire plan including the Fire Command Center all technical equipment and the roles each employee/fire warden plays.
To monitor control system of keys lock system alarm system and fire protection system.
To make recommendations to the superiors in security related matters.
To respond properly in any hotel emergency or safety situation.
To maintain highly self-discipline and self-motivation.
To be flexible to work extended shift if need be if the demand in the department is exceptional high especially during visit of High-Profile guests
To cooperate efficiently with all departments within the hotel directly or indirectly involved with the Security Department.
To make recommendations to the superiors in security related matters.
To perform other tasks or projects as assigned by hotel management and staff.
The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
What are we looking for
A Security Supervisor serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:
Proficient in English strong reading writing and oral communication skills.
Certified in CPR First Aid Firefighting and Crowd Control.
Holds a valid PLRD Security Licence (or able to obtain one).
Background in Law Enforcement and Security previous experience in the police force military police or as a security officer.
Preferably experienced in hotel or hospitality security settings.
Team Leader/Supervisory Skills capable of leading guiding and motivating a team to achieve operational goals while maintaining high standards of performance.
Highly motivated and committed approach tasks with enthusiasm and actively seek opportunities to develop new skills and knowledge to enhance performance.
Adaptable and flexible respond quickly and positively to changing requirements and perform tasks as requested.
Team-oriented maintain a strong focus on team goals by demonstrating cooperation and support to colleagues.
Maintain a positive and professional attitude at all times.
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisuretravellersthe finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
Required Experience:
Manager
Employment Type
Full-Time
