Spa Manager
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Job Location:
Palm Beach, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Overview
Opportunity: Spa Manager
Oversee the daily operations of the Spa including the spas operational needs guest service and any employment related issues or need. All responsibilities should be performed in accordance with departmental property and company policies practices and procedures.
Potential Career Path
Retail Manager
Position Requirements
- Manage operational functions consistent with strategic plan and vision for the department and property.
- Interview select train and schedule spa specialists.
- Manage the delivery of guest service consistent with companys and propertys core service standards.
- Supervise Spa staff to ensure they adhere and enforce company and Spa policies and procedures as well as being alert to their duties and responsibilities.
- Ensure client experience is proficient including bookings payments and consultation cards
- Drive team to meet and exceed agreed revenue targets through creative internal/external marketing
- Meeting department annual budget and be accountable for maintaining and operating within financial targets
- Manage customer feedback effectively to ensure continuous service and programme improvement
- Participate in quarterly inventory
- Follow sustainability guidelines and practices related to HHMs EarthView program.
- Practice safe work habits and ensure all staff is practicing safe work habits including wearing protective safety equipment and following MSDS and OSHA standards.
- Perform other duties as requested by management.
Experience
- High school diploma or equivalent.
- Previous customer service and leadership experience of a high end spa required two to five years of experience preferred.
- Knowledge of Spa industry required.
- Able to work in a fast-paced environment.
- Excellent verbal and written communication required.
- Knowledge of general health and sanitation codes.
- Requires standing for extended periods walking pushing lifting up to 30 pounds bending and reaching stooping kneeling or crouching.
- Experience with on line booking appointment system.
- Effective leadership skills and a strong work ethic.
- Energetic enthusiastic and motivational.
- Must have the ability to work a flexible schedule including days evenings weekends and holidays.
Work Environment and Context
- Work schedule varies and may include working on holidays weekends and alternate shifts.
- Requires standing for extended periods walking pushing lifting up to 25 pounds bending and reaching; stooping kneeling or crouching.
What We Believe
People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It
About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race color gender gender identity sexual orientation marital status pregnancy national origin ancestry age religion disability veteran status genetic information citizenship status or any other group protected by law.
To see other opportunities at this location click here.
Required Experience:
Manager
Key Skills
- Sales Experience
- Customer Service
- Hotel Experience
- Organizational skills
- Hospitality Experience
- Computer Skills
- Management Experience
- Millennium
- Dermal Fillers
- Front Desk
- Esthetic Laser Treatment
- Leadership Experience
About Company
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