Senior Manager, Integration Services

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About Udemy Business

Udemy Business is transforming organizations globally by helping them upskill their teams and drive measurable outcomes through learning. As part of Udemy we enable people and companies to thrive in an ever-evolving world.

About the Role

Udemy Business is seeking a Senior Manager Integration Services to lead a team of Integration Specialists and partner with vendors to implement best practices for integrating with Udemy Business. Reporting to insert managers title you will play a crucial role in managing partner integrations aligning strategic objectives with technical solutions and driving program management excellence.

This role combines technical expertise with leadership requiring a consultative approach to guide internal and external stakeholders through complex integration challenges. Youll oversee a portfolio of projects ensuring they align with our business objectives and deliver optimal value.

What Youll Do

• Lead and develop a team of Integration Specialists providing mentorship and guidance in technical integration best practices.
• Collaborate with Partner Management and technology partners to design and implement integration solutions that enhance Udemy Business service offerings.
• Translate business needs into technical specifications leveraging APIs and other connectors to achieve seamless system interactions.
• Apply strong program management skills to oversee a portfolio of concurrent integration projects ensuring timely and successful delivery.
• Guide customers and your team in adopting APIs and implementing effective integration strategies.
• Drive discussions on system architecture offering insights and recommendations for integration enhancements and new technologies.
• Maintain comprehensive documentation and provide training on integration processes fostering knowledge sharing across teams.
• Stay informed on Edtech interoperability standards and apply this knowledge to optimize partner integrations.
• Partner with Product Management to inform product roadmap of APIs services and connectors

About You

• Bachelors degree in Computer Science Information Technology Engineering or a related technical field or equivalent practical experience.
• 5 years of experience in technical roles related to systems integration with at least 2 years in a leadership position.
• Strong partner-facing and communication skills capable of translating complex technical issues into understandable and actionable insights.
• Demonstrated ability to manage and deliver multiple projects simultaneously with proficiency in program management.
• Proficiency with integration technologies such as REST/SOAP APIs ETL tools and middleware platforms.
• Familiarity with database management systems and data warehousing concepts.
• Experience leading teams and developing talent fostering a collaborative and high-performance culture.
• Understanding of cloud platforms and modern integration patterns such as microservices and event-driven architectures.
• Preferably experienced with common Edtech interoperability standards.

What Youll Have

• Solid analytical problem-solving and decision-making skills.
• Ability to engage and influence technical and non-technical stakeholders effectively.
• Proven track record of delivering successful integration projects within a B2B or SaaS environment.

Why work here

Youll grow here.
Learning is part of the job. Youll get full access to Udemy courses a monthly UDay to invest in yourself and a budget to spend on whatever helps you improve. Many people are diving into AI lately but what you focus on is up to you.

AI is real here.
We use it in the way we learn and the way we work. Youll have the space and tools to experiment apply and get better at using AI in practical ways.

Youll own your work.
We trust people to lead make decisions and follow through. You dont need to wait for permission or layers of approval to have an impact.

Youll build with others.
We collaborate openly and shape ideas together. Everyone has a voice and good thinking is welcomed from any direction.

Youll see your impact.
What you build helps people grow their skills change their careers or find a path forward. Youve got the experience why not use it to help others gain theirs

Bring your curiosity. Well bring the platform and the support. Lets LEARNtogether.

Our Benefits Start with U

Our benefits start with you and were built to provide you and your family with the protection and care you need making it easy to access the right coverage when you need it most. Benefits vary by region and we encourage applicants to review our Australia Benefits India Benefits Ireland Benefits Mexico BenefitsTurkiye Benefits & US Benefitspages to get an understanding of some of the benefits we offer. For details on region-specific benefits please refer to the information provided during the hiring process.

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