FAMLI Workforce Manager

A combination of related education and/or relevant experience in an occupation related to the work assigned equal to eight (8) years

such as:

• Data analysis and interpretation skills to assess staffing levels leave patternsworkload trends and service-demands.

• Knowledge of staffing operations processes and concepts including tracking reports and organizational charts.

• Proficiency in workforce management systems and concepts reports and analytics tools for workforce insights

Preferred Qualifications:

• Supervisory experience of a team of at least 5 employees.
• Professional program management experience working with a variety of stakeholders.
• Professional experience in comprehensive analysis of staffing levels leave patterns workload trends and service demands.
• Extensive experience in reviewing and validating analytical outputs and capacity planning.

• Data analysis and interpretation skills to assess staffing levels leave patterns workload trends and service-demands.
• Proficiency in workforce management systems and concepts reports and analytics tools for workforce insights.
• Capacity planning and forecasting experience needed to predict staffing needs and service disruptions.
• Data visualization and reporting skills to present actionable insights to a diverse group of leaders.
• Knowledge of staffing operations processes and concepts including tracking reports and organizational charts.
• Knowledge of contractor/vendor onboarding and offboarding concepts.
• Experience in process coordination development and oversight for staffing operations.
• Strategic thinking and business acumen.
• Understanding of customer service organizations or service level management for example like contact centers or client services.
• Strong communication (verbal and in writing)including the ability to clearly and concisely communicate complex information in a way that is easily understood by the intended audience.
• Communicating ideas through well-structured and engaging written content adapting style and tone to suit diverse audiences and understanding of the importance of insightful listening communicating and the ability to provide information and messages in a way that produces clarity and impact.
• Ability to collaborate to drive inclusive teamwork fostering positive relationships and facilitating open dialogue to achieve collective goals.
• Ability to adjust to new or changing situations priorities and information. This includes being open to different perspectives and approaches and being willing to modify plans or strategies as needed.
• Demonstrate a willingness to step outside of ones comfort zone think creatively and explore alternative solutions when faced with ambiguous situations. It involves being open-minded and embracing new ideas and possibilities.
• Be able to handle uncertainty setbacks and unexpected challenges with a positive and proactive mindset. Resilient individuals can bounce back from failures or obstacles learn from them and continue moving forward.
• Demonstrated ability to communicate clearly this includes when conveying and receiving information in ambiguous situations is crucial asking clarifying questions actively listening to others and communicating ideas and expectations clearly even when the circumstances are unclear.
• Ability to demonstrate a high degree of self-awareness and empathy which helps in managing emotions and understanding the emotions of others.
• Emotional intelligence enables individuals to navigate ambiguous situations with patience empathy and adaptability.
• Ability to be proactive and self-driven in ambiguous situations taking ownership of tasks and projects and seeking out opportunities for learning and growth. Individuals with this competency are comfortable working independently and taking responsibility for their decisions.
• Exceptional attention to detail: understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy in a fast-paced environment.
• Problem-Solving: Identifying problems and reviewing related information to develop and evaluate options and implement solutions.
• Managing Multiple Priorities: Knowledge of effective self-management practices and ability to manage multiple concurrent objectives projects groups or activities making effective judgments as to prioritizing and time allocation.
• Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions conclusions or approaches to problems.
• Time Management: Managing ones own time and the time of others.
• Exceptional organizational skills
• Ability to manage multiple priorities and work independently with minimal supervision in a fast-paced environment.

• Must be a Colorado State Resident at the time of application
• You must pass a thorough background check prior to employment which will include the E-Verify process.

Appeal Rights: (Updated)

An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.

As an applicant directly affected by the results of the selection or comparative analysis process you may file a written appeal with the State Personnel Director.

THIS ANNOUNCEMENT MAY BE USED TO FILL MULTIPLE AND/OR FUTURE VACANCIES

The State of Colorado believes that equity diversity and inclusion drive our success and we encourage candidates from all identities backgrounds and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore in all aspects of the employment process we provide employment opportunities to all qualified applicants without regard to race color religion sex disability age sexual orientation gender identity or expression pregnancy medical condition related to pregnancy creed ancestry national origin marital status genetic information or military status (with preference given to military veterans) or any other protected status in accordance with applicable law.

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness.

The State is resolute in non-discriminatory practices in everything we do including hiring employment and advancement opportunities.

The Colorado Department of Labor and Employment is committed to the full inclusion of all qualified individuals. As part of this commitment our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment including completing the application process interviewing completing any pre-employment testing participating in the employee selection process and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position please direct your inquiries to our ADAAA Coordinator Sean Montoya at .Auxiliary aids and services are available upon request to individuals with disabilities. For all other inquiries about this recruitment effort please call .

While a salary range is posted for this position an eventual salary offer is determined by a comprehensive salary analysis which considers multiple factors including but not limited to education and experience compared to others in the organization doing substantially similar work.