Social Services Analyst 1/2/3 (Baton Rouge - Child Support Enforcement)
Social Services Analyst 1/2/3 (Baton Rouge - Child Support Enforcement)
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USD 2846 - 5009
1 Vacancy
Job Description
About this Job
Department MISSION
DCFS is working to keep children safe helping individuals and families become self-sufficient and providing safe refuge during disasters.
Department VISION
We care for the well-being and safety of Louisianas people.
Department VALUES
Treating all people with dignity compassion and respect while providing services with integrity.
Child Support Enforcement:Were seeking a Social Services Analyst to join our Child Support Enforcement team in Baton Rouge Louisiana.
Child Support Enforcement is a program that works with parents to provide emotional financial and medical support for their child or children. DCFS offers parent locator and paternity establishment services as well as assistance to establish and enforce child support orders and collection and distribution of child support payments.
AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES:
- Focusing on Customers:The ability to serve the needs of those who support and/or rely on the services provides.
- Following Policies and Procedures:The ability to comply with policies and procedures of the organization as well as State Civil Service rules and all applicable federal and state laws.
- Making Accurate Judgments:The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards.
- Accepting Direction:The ability to accept and follow directions from those higher in the chain of command.
- Acting with Ethics and Integrity: The ability to be consistent honest and a trustworthy steward of State resources.
- Communicating Effectively:The ability to relay information correctly and appropriately to connect people and ideas.
- Displaying Professionalism: The ability to recognize how your actions impact the perceptions of both you and your organization.
- Managing Time: The ability to control your time to increase effectiveness efficiency or productivity.
- Solving Problems:The ability to discover solutions to problems.
Minimum Qualifications
Three years of experience in social services; OR
Six years of full-time experience in any field; OR
A bachelors degree.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.Job Specification
The official job specifications for this role as defined by the State Civil Service can be found here.
Job Duties and Other Information
Job Duties:
- Interview clients relatives neighbors employers property owners and other interested persons to gather information on the whereabouts of absent parents.
- Review information gathered from clients to determine best possible way of locating absent parents.
- Research files and explore directories and other informational resources in the office prior to fieldwork.
- Perform in a high stress work environment. Expected to handle a high volume of work for a demanding public in dire need of services. Requires prioritization planning and project management while being flexible to meet the needs of customers.
- Respond to and complete numerous daily weekly and monthly automated tasks and alerts that provide next step actions necessary to achieve successful outcomes.
Position-Specific Details:
Appointment Type: This position may be filled as a probational appointment or a job appointment that may last up to 48 months. Job appointments may convert to probational appointments. Also it may be filled as a detail and promoted within 12 months or by promotion of a permanent classified employee.Work Schedule: Typically work hours are 8:00 am to 4:30 pm Monday Friday. Flexible work schedules are available after meeting certain criteria and is dependent upon the position you are applying for. Some positions require working shifts.
Work Location:This vacancy is located in the East Baton RougeParish Child Support Enforcementoffice in Baton Rouge LA.
Career Progression:This position participates in a Career Progression Group (CPG)and may be filled as aSocial Services Analyst 1 2 or 3. The level at which the vacancy is filled will be determined by the qualifications of the candidate selected. This position provides the opportunity to advance within this job series.
Compensation:The referenced position has a Special Entrance Rate (SER) see below:- Social Services Analyst 1 - SER: $16.42 hourly (Pay Level SS-410)
- Social Services Analyst 2 - SER: $17.56 hourly (Pay Level SS-411)
- Social Service Analyst 3 - SER: $21.27 hourly (Pay Level SS-413)
The referenced position is also eligible for premium pay of up to $2.00 per hour for hours worked based on years of service within DCFS Family Support.
The actual starting salary depends on the education and experience of the selected applicant.
DCFS is an Equal Opportunity Employer and Louisiana is a State as a Model Employer for People with Disabilities.
How To Apply:No Civil Service test scoreis required in order to be considered for this vacancy.
To apply for this vacancy click on the Apply link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
*Information to support your eligibility for this job title must be included in the application (i.e. relevant detailed experience/education).Resumes will notbe accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
Contact Information:
For additional information about this vacancy please contact:
Brittney Gunter
DCFS Human Resources
.
Required Experience:
IC
Employment Type
Unclear
