Job Brief:
We are seeking a dynamic and detail-orientedLogistics Operations Executiveto join our growing team. The successful candidate will play a crucial role in managing and optimizing our logistics operations ensuring seamless fulfillment of orders to our retail customerswhile maintaining the highest standards of efficiency and customer service.
Responsibilities:
Operations Management
- Oversee daily logistics operations including inventory management order processing and shipment coordination
- Monitor and manage warehouse operations to ensure optimal stock levels and efficient space utilization
- Coordinate with suppliers vendors and transportation partners to ensure timely deliveries
- Implement and maintain standard operating procedures for logistics processes
Supply Chain Coordination
- Plan and execute distribution strategies to meet customer demands and delivery schedules
- Manage inbound and outbound logistics including scheduling and tracking shipments
- Collaborate with procurement and sales teams to forecast demand and plan inventory requirements
- Optimize delivery routes and transportation costs while maintaining service quality
Quality Control & Compliance
- Ensure compliance with industry regulations safety standards and company policies
- Monitor product quality during storage and transportation phases
- Maintain accurate documentation and records for all logistics activities
- Conduct regular audits of logistics processes and implement improvements
Customer Service & Support
- Address customer inquiries related to order status delivery schedules and logistics issues
- Resolve delivery-related complaints and coordinate with relevant departments for solutions
- Maintain strong relationships with key customers and distribution partners
Performance Monitoring & Reporting
- Track key performance indicators (KPIs) for logistics operations
- Prepare regular reports on operational metrics cost analysis and performance trends
- Identify areas for process improvement and cost optimization
- Support management with data-driven insights for strategic decision-making
Skills Required:
Education & Experience
- Bachelors degree in Logistics Supply Chain Management Business Administration or related field
- Minimum 2-3 years of experience in logistics operations preferably in FMCG or distribution industry
- Experience with warehouse management systems (WMS) and logistics software
Technical Skills
- Proficiency in Microsoft Office Suite particularly Excel for data analysis
- Knowledge of transportation management and route optimization tools
- Understanding of supply chain principles and best practices
Core Competencies
- Strong analytical and problem-solving abilities
- Excellent organizational skills with attention to detail
- Effective communication and interpersonal skills
- Ability to work under pressure and meet tight deadlines
- Team collaboration and leadership capabilities
- Customer service orientation
Preferred Qualifications
- Professional certification in logistics or supply chain management (APICS CSCMP etc.) is an added advantage.
- Knowledge of Malaysian logistics regulations and compliance requirements
- Multilingual capabilities (English Bahasa Malaysia Mandarin)
What We Offer
Compensation & Benefits
- Competitive salary package commensurate with experience
- Performance-based bonuses and incentives
- Annual leave and public holidays
- Professional development and training opportunities
Work Environment
- Dynamic and collaborative team culture
- Career advancement opportunities within a growing company
- Supportive management and mentorship programs
How to Apply
Interested candidates are invited to submit their applications including:
- Updated resume/CV
- Cover letter highlighting relevant experience
- Expected salary range
- Earliest availability date