Adult Protective Service Specialist (Bilingual Spanish/English)
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Job Location:
The Dalles, OR - USA
Monthly Salary:
$ 4833 - 7407
Posted on:
15-09-2025
Vacancies:
1 Vacancy
Job Summary
Initial Posting Date:
09/11/2025Application Deadline:
09/25/2025Agency:
Department of Human ServicesSalary Range:
$4833 - $7407Position Type:
EmployeePosition Title:
Adult Protective Service Specialist (Bilingual Spanish/English)Job Description:
The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by ourEquity North Starand our vision for a positiveRiSE organizational culturethat advances equity and diversity. We encourage applications from members of historically underrepresented women individuals with disabilities veterans racial/ethnic groups LGBTQIA2S community members and others to help us achieve our vision of a diverse and inclusive community.
This position is Bilingual Spanish indicate on your application material if you have bilingual Spanish language skills. There is a bilingual salary differential of 5%.
*Please note: All required languages must have an available test.
OPPORTUNITY AWAITS!
Do you want the opportunity to match the needs of people in the community with available federal state and local programs or other resources to meet those needs Do you want to be part of a diverse workforce that collaborates and learns from each other to improve services that supports the elderly people with disabilities and communities Then we want to hear from you!
Aging and People with Disabilities (APD) part of the Oregon Department of Human Services is seeking a dedicated and compassionate individual for an Adult Protective Service Specialist in The Dalles office.
ABOUT THE PROGRAM
Click here to learn more about Aging and People with Disabilities.
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SUMMARY OF DUTIES
This position will provide adult protective services to vulnerable adults who are elderly or disabled. The Adult Protective Service Specialist receives referrals determines the need for and investigates alleged incidents of adult abuse or neglect. Situations may involve physical abuse neglect and abandonment sexual abuse psychological and verbal abuse financial exploitation and other type of self-neglect. Conducts investigations and completes reports timely.
MINIMUM QUALIFICATIONS
A Bachelors Degree in the human social behavioral or criminal sciences and two years human service law enforcement or investigative experience;
OR
an Associates Degree in the human social behavioral or criminal sciences and four years human service law enforcement or investigative experience
Three years professional level experience related to the position may substitute for the Bachelors degree; 18 months for an Associates.
ESSENTIAL ATTRIBUTES
We are looking for candidates who have:
Experience communication and problem solving in a complex situation to reach an agreed upon resolution.
Experience interpreting and explaining rules and/or regulations.
Experience working with difficult clients and/or customer in challenging situations.
Experience interviewing people to gather information.
APPLICATION INSTRUCTIONS & REQUIREMENTS
Your work history profile cover letter and resume are the perfect opportunity to highlight your interest in the position and demonstrate your skills lived and/or work experience that shows you are an excellent candidate for the position.
Please upload a resume or complete the work history profile. Please make sure your application materials resume and job history are clearly outlined as this information will be used to determine your starting salary range. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application. If you have completed a degree do please make note of that.
Current State of Oregon employees: Apply via your employee Workday account.
If you are not a current State of Oregon employee view this application instructional video.
After you submit your application you will have additional tasks to complete in Workday. Please continue to check your Workday account throughout the recruitment process.
The use of outside resources such as Artificial Intelligence software during applicant skill assessments examinations and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.
WORKING CONDITIONS
Must have a drivers license and acceptable driving record in order to drive to and meet individuals in their own homes other community settings nursing homes hospitals or other care settings. May involve driving in inclement conditions. Potential exposure to illness and disease through direct contact with clients. May be exposed to unsanitary conditions. Work closely with individuals who may have difficulty receiving processing or verbalizing information necessary to make informed choices and decisions.
BACKGROUND CHECKS AND REQUIREMENTS
If selected as a finalist we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire you will be required to complete the US Department of Homeland Securitys I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
BENEFITS
ODHS Employee Resource Group communities that promote shared learning.
Cost of Living Adjustments.
Annual salary increases (until you reach the top of the listed salary range).
Amazing benefits package.
Possible eligibility for the Public Service Loan Forgiveness Program.
EMPLOYMENT PREFERENCE
Veterans preference:
GENERAL INFORMATION
This is a permanent full-time position and is represented by the Service Employees International Union (SEIU).
This recruitment may be used to fill future vacancies in the same classification.
CONTACT INFORMATION
We invite you to contact for accommodation requests under the Americans with Disabilities Act (ADA) application questions or job-specific questions.
Required Experience:
Unclear Seniority
Key Skills
- Administrative Skills
- Time Management
- Diplomatic Skills
- Listening Skill
- Languages Fluency
- Organizational Skill
- Pressure Management
- Discipline Skills
- Communication
- Relationship Management
- Client Services
- Flexibility
- IT Skill
- Orderly Condition
- Secretarial Skill
About Company
Information on Oregon's Farm Direct Nutrition Program for WIC participants and seniors
