Map current and futurestate service journeys
Facilitate cocreation workshops with internal and external stakeholders
Develop personas journey maps blueprints and service concepts
Collaborate with researchers designers and strategists
Prototype and test service interactions and touchpoints
Qualifications :
Degree in Service Design Interaction Design UX or related fields
Strong skills in user research journey mapping and design thinking
Experience with Figma Miro or similar tools
Ability to synthesize complex data into actionable insights
Curious collaborative and comfortable with ambiguity
Remote Work :
No
Employment Type :
Fulltime
Jobs for Humanity paves the way to a fairer future for all by connecting historically underrepresented talent to welcoming employers. Through the combination of cutting-edge recruiting technology and expert D&I consultation, Jobs for Humanity makes inclusive hiring seamless, scalable, ... View more