Senior Business Operations Analyst
Senior Business Operations Analyst
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Job Description
FloSports leads the way in delivering world-class digital streaming for millions of fans families and athletes in underserved sports. Our digital platform unites casual and dedicated spectators alike offering thrilling live events from around the world with interactive features real-time analytics and powerful broadcast technology. As the essential destination for niche sports content we deliver everything from breaking news and expert commentary to feature films documentaries and multi-episodic series. Weve revolutionized the global sports media industry by building a diverse teamtechnologists and wrestlers creators and cheerleading experts designers and hockey enthusiasts communicators and motorsport fanatics producers and sports fansall united by our passion to serve underrepresented sports communities. Were creating the ultimate destination for our sports and were looking for people like you to join us!
THE ROLE:
FloSports is looking for a Business Operations Senior Analyst to play a critical role in enabling the organizations operational processes go-to-market efficiency and spearheading critical change projects. Based in Austin Texas this role will focus on partnering with cross-functional teams to ensure the delivery of key business objectives and improve business performance.
RESPONSIBILITIES:
Business Planning & Coordination
Drive planning business case development and provide support to vertical General Managers and cross-functional teams across a range of go-to-market initiatives.
Coordinate implementation of initiatives managing readiness checklists timelines and stakeholder alignment with internal partners.
Facilitate regular syncs and leadership committees to review progress communicate updates successes and mitigate risks throughout the organization.
Operations Design and Improvements
Help standardize operations across business departments and verticals including sharing and scaling successful initiatives across verticals.
Build and maintain repeatable processes and strong relationships with cross-functional teams ensuring seamless handoffs to ensure accountability and efficiency.
Continuously improve processes across the deal to delivery cycle enabling General Managers to focus on driving business results.
Identify areas with opportunities for improvement and/or automation recommending changes for optimization efficiency and cost-effectiveness.
Performance Analysis Analytics KPIs and Reporting
Define KPIs build dashboards and deliver recurring performance reports.
Define and track success metricsensure alignment with overall company objectives.
Create and deliver enablement materials for teams including playbooks onboarding guides and training sessions.
KNOWLEDGE SKILLS AND ABILITIES:
Bachelors degree in Business Marketing or a related field; MBA a plus.
5 years in sales operations marketing operations revenue operations management consulting or similar go-to-market operational role.
Proven experience driving strategic planning operational execution for new initiatives program and launch management.
Strong analytical skills and experience with CRM marketing automation and analytics tools (Salesforce Domo ClickUp Google Analytics etc.)
Excellent project management stakeholder engagement abilities and cross-functional collaboration.
Comfortable influencing cross-functional teams without direct authority.
BONUS POINTS:
Experience in technology sales and operations or sports media - especially video streaming live event production and OTT
Demonstrated AI experience in marketing automation market analysis and personalization
Proficiency in SQL Python and AI prompt engineering
KEY SKILLSET:
Go-to-market strategy development
Process design & operational excellence
Cross-functional leadership & collaboration
Data analysis & performance measurement
Sales & marketing enablement
Program and launch management
OUR COMMITMENT TO DIVERSITY:
FloSports exists to elevate the communities athletes and sports that have too often been overlooked. That mission starts with our own team. We believe that a diverse inclusive workplaceone where different perspectives are sought out heard and valuedis essential to building a company that can truly serve the full spectrum of sports fans.
We are committed to creating a fair and equitable environment where people from all backgrounds can thrive. To help mitigate bias and expand opportunity FloSports uses a blind recruiting process that supports more objective inclusive hiring decisions. Were intentional in our practices because we believe the best ideas and innovations come from teams that reflect the diversity of the world around us.
OUR BENEFITS:
Recognized three years in a row as a Top Workplace by the Austin-American Statesman
Flexibility at work - you can take control of your profession and personal schedule
All-hands events hosted annually in beautiful Austin Texas
Annual equity awards for all top performers
Competitive and comprehensive medical dental and vision plans
Peace of mind through company-paid short-term disability long-term disability and life insurance
Generous 401(K) company match vested immediately
Progressive parental leave policies
Flexible paid time off
Hack-a-thons and a full calendar of team-building and social events
Company donation to youth teams and leagues that our employees coach
Stocked snack bar catered lunch and breakfast tacos every week
Required Experience:
Senior IC
Employment Type
Full-Time
