Director Quality
Director Quality
Posted on :
14-09-2025
Employer Active
1 Vacancy
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Monthly Salary
$ 225720 - 250800
Vacancy
1 Vacancy
Posted on :
14-09-2025
Job Description
About Pendulum
Pendulum is leading a revolution that is occurring around the world to improve physical and mental health by first understanding then restoring and enhancing the human microbiome.
Studies have shown that our microbiome (the bacterial communities in and on our bodies) is linked to everything from metabolism and diabetes to longevity weight loss healthy immune systems cancer prevention feelings of well-being inflammatory bowel disease and even healthy skin. We have just scratched the surface on understanding the impact that our microbiome has on our lives. During early life we develop a diverse and balanced microbiome that plays a critical role in shaping our long-term health. Over our lives a combination of diet lifestyle antibiotics and aging can decrease the effectiveness of our microbiome.
Pendulum recognized the enormous impact they could have on peoples lives if they were able to address the imbalances in the microbiome. To accomplish this Pendulum created proprietary probiotic pipelines and a unique discovery platform to identify key novel bacterial strains and the prebiotics that feed them. The company has also built and developed the worlds first manufacturing technology to produce bacteria in an anaerobic (oxygen-free) environment at scale.
The medical probiotics that Pendulum has formulated have transformed the consumer probiotics market into a new category of therapeutic offerings that deliver the power and efficacy of a pharmaceutical with the safety and accessibility of a natural probiotic. Due to Pendulums explosive revenue and customer growth over the last two years the company earned a spot on Forbes Magazines exclusive The Next Billion Dollar Startups list.
If youre interested in improving the lives of people globally and you love working in a cross-functional collaborative inspiring environment please continue reading.
Position Summary:
We are seeking a Director Quality lead Pendulums end to end Quality function with a sharp focus on the end-to-end quality of supply chain. You will own supplier qualification quality agreements and external manufacturing oversight ensuring right-first-time material quality and seamless transfer of methods and processes to CMOs and contract labs. Youll support a scalable supplier quality management system build supplier quality metrics and maintain compliance and certifications while partnering with Supply Chain Process Development Regulatory and Manufacturing to deliver the pipeline and business initiatives.
Were also looking for someone who thrives in a fast-paced lean and collaborative environment. Iterations and group input will be familiar territory for this person. While we want someone who can think big we also need someone who can be resourceful in how they approach executing. They should be both passionate and comfortable working with a very young brand in its early stages of growth.
Were looking for someone whos energized by the pace and possibility of a fast-growing mission-driven company. You thrive in a collaborative nimble environment where ideas are shaped through iteration feedback and shared vision. Youre not just a big thinkeryoure also a creative problem-solver who knows how to make things happen with limited resources. If youre excited by the opportunity to help shape a young brand from the ground up and passionate about building something with purpose youll feel right at home here.
What Youll Do:
- External Quality Leadership
- Develop negotiate and own quality agreements with key contract manufacturing and supply partners.
- Ensure seamless handoffs of product quality and data across multiple parties in the supply chain.
- Establish supplier quality metrics governance routines and audit cadence to maintain alignment and accountability.
- Integrated QC / Lead-Time Optimization
- Redesign Pendulums QC model to shorten release lead times by moving testing closer to the point of manufacture.
- Scope and deploy on-site analytical capabilities at partner facilities (e.g. advanced microbiology flow cytometry rapid microbial methods).
- Define ownership models (partner-operated Pendulum-operated or hybrid) and certify staff to ensure consistent execution.
- Supplier Quality Management System (SQMS)
- Build and maintain a scalable supplier quality management system that integrates seamlessly across multiple third-party sites.
- Oversee supplier qualification change controls and CAPA governance.
- Implement dashboards and KPIs to continuously monitor partner performance and responsiveness.
- Regulatory & Compliance Interface
- Partner with Regulatory Affairs to ensure that supplier quality systems fully support filings and global compliance.
- Maintain inspection readiness across all partner sites (FDA and third-party audits).
- Lead investigations root cause analyses and CAPA implementation for quality deviations or product complaints.
- Cross-Functional & Strategic Collaboration
- Work closely with Supply Chain Process Development and Commercial teams to balance speed cost and compliance.
- Collaborate actively with the Finance teams to evaluate QC impact to product cost.
- Act as the quality architect in commercial discussions with partners ensuring scalability and responsiveness without compromising rigor.
- Contribute to supply-chain strategy initiatives such as Kanban and lean inventory models.
- Team Leadership & Culture
- Build and mentor a lean high-impact quality team skilled in external supplier oversight.
- Foster a culture of accountability transparency and collaboration across Pendulum and partner organizations.
Knowledge Requirements:
- 15 years in Quality with deep experience in supplier quality and external manufacturing oversight.
- Demonstrated success structuring and managing complex Quality Agreements with contract manufacturers.
- Strong technical foundation in QC methods (microbiology flow cytometry stability/shelf life testing).
- Proven ability to reduce supply lead times through quality process innovation.
- Familiarity with lean/kanban supply models and capital-efficient quality systems.
- Hands-on tech transfer experience (method validation process comparability PPQ).
- eQMS implementation and management (CAPA change control training audits).
- Successful history with regulatory inspections and global certifications.
- Excellent communicator who can balance quality standards with business needs.
- B.S./M.S. in Biological Sciences Microbiology Food Science or related.
Travel Physical Demands & Work Environment:
- Hybrid role with domestic and international travel for partner site audits qualifications and lab integrations.
Salary & Benefit
- $225720-$250800
- Medical Dental and Vision
- Commuter Benefits
- Life & STD Insurance
- Company match on 401 (k)
- Flexible Time Off (FTO)
- Equity
Required Experience:
Director
Employment Type
Full-Time
Key Skills
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