Vice President, Digital Sales â State & Local
Vice President, Digital Sales â State & Local
Posted on :
14-09-2025
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1 Vacancy
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Job Description
At TTEC Digital we coach clients to ensure their employees feel valued and fully supported because an amazing customer experience is an employee first process. Our vision is the same a place where employees know they can thrive.
As a Vice President Digital Sales for the State & Local market at TTEC Digital and working remotely youll be a part of creating and delivering amazing customer experiences an award-winning employment experience and company culture. TTEC Digital helps the best companies on the planet reinvent their businesses to drive competitive differentiation through customer engagement and digital transformation.
What Youll be Doing
Reporting to the Vice President Sales for Public Sector and leveraging your deep understanding of the State & Local government landscape procurement processes and technology needs you will be instrumental in identifying qualifying and closing new business opportunities as well as providing strategic insights to professional services and systems integration. Youll be selling our comprehensive portfolio of best in class solutions to drive digital transformation within customer & citizen experience representing solutions from AWS Google Microsoft Genesys Zendesk Salesforce ServiceNow Cisco and many others.
During a typical week youll
Develop and execute strategic business development plans to target and penetrate key State & Local governments/agencies.
Leverage existing relationships and networks within State & Local governments to identify and qualify new business opportunities.
Maintain a comprehensive understanding of agency missions priorities and technology requirements.
Identify qualify and pursue new business opportunities through proactive outreach networking and proposal development.
Lead the development of compelling proposals and presentations that effectively communicate TTEC Digitals value proposition.
Build and maintain strong relationships with key decision-makers and influencers within target agencies.
Achieve and exceed assigned sales targets and revenue goals.
Set up meetings with key agency personnel.
Provide valuable insights into agency procurement cycles budget planning and decision-making processes.
Leverage knowledge of government regulations and compliance requirements to ensure successful contract execution.
Provide strategic insights to TTEC Digitals marketing and sales leadership regarding upcoming relevant capabilities and offerings
Help to shape TTEC Digitals offerings to be more attractive to State & Local agencies.
Conduct thorough market analysis to identify emerging trends competitive threats and potential opportunities within the State & Local sector.
Collaborate effectively with internal teams including sales solutions engineering and delivery to ensure seamless execution of business development strategies.
What You Bring to The Role
Minimum of 10 years of experience in business development within the State & Local sector with a proven track record of success.
Experience selling PaaS SaaS and or Professional Services in a Contact Center solutions environment
Deep knowledge of State & Local contracting vehicles and regulations.
Strong understanding of digital transformation technologies including cloud data AI and automation.
Ability to develop and conduct effective proposals and presentations with decision makers
Evidence of prior consistent success exceeding or meeting targets for multi-year multi-million dollar deals
Experienced go to market strategy development and complete growth plan development
Bachelors degree Masters degree preferred
$150000 - $170000 a year
Please note: We are only accepting applications from candidates residing in Arizona Colorado Florida Georgia Illinois Indiana Massachusetts Michigan Minnesota Missouri New Jersey New York North Carolina Oklahoma Pennsylvania Tennessee Texas Virginia DC Wisconsin and Wyoming.
This position is eligible to participate in an annual incentive program. Actual compensation offers to a candidate may vary based upon geographic location work experience education and/or skill levels.
Benefits available to eligible employees include the following:
- Medical dental vision
- tax-advantaged health care accounts
- financial and income protection benefits
- paid time off (PTO) and wellness time off.
This job posting will remain open until we have identified an adequate applicant pool. Applicants are strongly encouraged to apply early.
About Us
TTEC Digital and our 1800 employees pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company TTEC Engage is a 60000 employee service company with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need they can draw from these independently managed centers of excellence TTEC Digital and TTEC Engage.
We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.
TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.
Rarely do applicants meet all desired job qualifications so if you feel you would succeed in the role above please take a moment and share your qualifications.
As part of our commitment to fair and efficient hiring practices TTEC Digital uses artificial intelligence (AI) tools to help screen applications and match candidates to job requirements. These tools assist our human recruiters but do not make final hiring decisions.
#LI-Remote
Required Experience:
Chief
Employment Type
Full-Time
Key Skills
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