Patient Services Coordinator - Float Pool

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At Emory Healthcare we fuel your professional journey with better benefits valuable resources ongoing mentorship and leadership programs for all types of jobs and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:

Comprehensive health benefits that start day 1

Student Loan Repayment Assistance & Reimbursement Programs

Family-focused benefits

Wellness incentives

Ongoing mentorship development leadership more

8:00a-5:00p / Full Time / 40hrs

JOB DESCRIPTION:

• The first person that a patient will see; ambassador of front line service for patients.
• Requires reliable transportation to commute to the various Emory Healthcare locations to provide front desk coverage.
• This individual will successfully cover front desk needs at a variety of Emory Physician Group Practice locations as a floater.
• Expected to travel to multiple locations (Clifton Rd Executive Park Midtown Emory Saint Josephs etc.) to provide front desk coverage.
• Must be available to work an 8 hour shift M-F 7:00am-6:00pm.
• Greets and welcomes all customers utilizing EHC customer service model.
• Assist with patient flow and coordinate a positive patient experience throughout the check in process.

MINIMUM QUALIFICATIONS:

• High school diploma/GED and three (3) years of experience in Healthcare or customer service industry OR a Bachelors degree required plus six (6) months of experience as a PSC I.
• Candidates without 6 months PSC I experience will require a high school diploma/GED and 4 years of healthcare or customer service industry experience or a bachelors degree and 1 year of relevant experience.

PHYSICAL REQUIREMENTS (MediumMax 25lbs): up to 25 lbs 0-33% of the work day (occasionally); 11-25 lbs 34-66% of the workday (frequently); 01-10 lbs 67-100% of the workday (constantly); Lifting 25 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking Occasional sitting Close eye work (computers typing reading writing) Physical demands may vary depending on assigned work area and work tasks.

ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock Floor Surfaces Hot/Cold Temperatures Indoor/Outdoor conditions Latex Lighting Patient care/handling injuries Radiation Shift work Travel may be required. Use of personal protective equipment including respirators environmental conditions may vary depending on assigned work area and work tasks.

Emory is an equal opportunity employer and qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcares Human Resources at . Please note that one weeks advance notice is preferred.