Senior Technical Product Manager - Archive Services
Senior Technical Product Manager - Archive Services
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Job Description
Who we are:
For over 20 years Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving surveillance eDiscovery and analytics solutions. We securely capture and preserve the communications data of the worlds most highly regulated firms giving them greater visibility and control over their information and ensuring compliance with stringent regulations.
Though we offer competitive compensation and benefits and all the other perks one would expect from an established company we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. Its a place where you can genuinely make an impact and be recognized for it.
We believe great businesses thrive on diversity inclusion and the contributions of all employees. To that end we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other completely free of barriers.
Your role
Global Relay is seeking an experienced Senior Technical Product Manager (TPM) to join our Archive Product Management this role youll own specific components and features of the Archive portfolio that drive platform scalability availability and resilience across our message ingestion and enrichment pipeline.
Youll collaborate closely with agile teams fellow Product Managers UX and customer-facing teams to deliver on the product roadmap - bringing forward new initiatives and impactful features through the full development cycle. Your work will directly influence enterprise clients across industries such as finance insurance healthcare and energy.
Senior TPMs play a key role in delivering the product roadmap partnering with Product Managers to ensure priorities are clear achievable and strategically aligned. They reliably lead large complex initiatives that often span multiple teams. Responsibilities include guiding early requirement discovery and analysis translating them into releases epics user stories and acceptance criteria. Senior TPMs also work hand-in-hand with Team Leads Architects and UX/UI to ensure high-quality design outcomes.
Day-to-day TPMs actively participate in (and often lead) agile ceremonies - refining backlogs planning sprints accepting completed stories tracking progress and managing key release activities such as documentation and training.
Your responsibilities
Working in a dynamic team environment the Senior TPM is responsible for:
- Responsible for delivery of components / features in alignment with strategy and the broader roadmap for Reporting.
- Lead large complex initiatives from roadmap to delivery with minimal support & guidancefrom product managers.
- Strong requirement elicitation analysis domain modelling use case modeling workflow design and documentation skills.
- Recognized as a go-to expert and natural leader within your product line.
- Translate product roadmap initiatives and feature requests into models workflow diagrams epics user stories acceptance criteria and other suitable artifacts.
- Understand the design business logic and technical architecture of their platform components and how those components interact with the rest of the platform.
- Identify and coordinate cross-component dependencies throughout the development process.
- Proven ability and successat presentingto the team thebusiness C-level and customer stakeholders
- Collaborate with Product Management Sales Support clients and other TPMs to produce and manage their components backlog and contribute to the product roadmap.
- Recognized as a go-to expert and natural leader within your product line.
- Collaborate with other TPMs Architects UI/UX and Team Leads to drive requirements through the design phase.
- Facilitating daily stand-ups backlog refinement sprint planning demos retrospectives and other team meetings with your agile team(s)
- Support Product Management Marketing Sales Provisioning Professional Services Technical Documentation Training and Technical Support throughout the release process with training documentation announcements and other release activities.
About you:
- 6years of experience as a technical program/product manager or product owner.
- Hands on experience with backend services and APIs
- Ability to communicate effectively with technical businessand C-level executives.
- Strong requirement development & management skills (elicitation analysis use case modeling workflow documentation etc.)
- Experience leading cross-team initiatives and collaborating with stakeholders across the organization
- Experience with Agile and Scrum development methodologies.
- Experience planning monitoring and reporting on project status for multiple initiatives/teams
- Experience with enterprise software and Software-As-A-Service (SaaS).
- Degree in Engineering Computer Science or related technical field.
Nice to haves:
- Experience as a software developer/engineer
- Experience implementing and overseeing APIs
- Experience with distributed architectures & systems
- Experience with large scale performance and scalability
Compensation:
Global Relay advertises the pay range for this role in compliance with British Columbias pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise skills education and professional background.
The range below reflects the expected annual base salary which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy culture and values. We aim to foster an inspiring work environment and support employees work-life rhythms. We provide a comprehensive extended health benefits program including virtual healthcare and a wellness allowance. Employees also receive annual allotted vacation days which increase based on tenure. Other benefits include: Paid sick days maternity/parental enhancement program corporate bonuses and an RRSP contribution matching program.
For Vancouver-based employees we provide a subsidized meal program courtesy of our talented in-house culinary team!
What you can expect:
At Global Relay theres no ceiling to what you can achieve. Its the land of opportunity for the energetic the intelligent the driven. Youll receive the mentoring coaching and support you need to reach your career goals. Youll be part of a culture that breeds creativity and rewards perseverance and hard work. And youll be working alongside smart talented individuals from diverse backgrounds with complementary knowledge and skills.
Global Relay is an equal-opportunity employer committed to diversity equity and inclusion.
We seek to ensure reasonable adjustments accommodations and personal time are tailored to meet the unique needs of every individual.
We understand flexible work arrangements are important and we encourage that in our work culture. Whether its flexibility around work hours workstyle or lifestyle we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home.
To learn more about our business culture and community involvement visit .
Required Experience:
Senior IC
Employment Type
Full Time
