Workplace Experience Manager

Waterloo - Canada

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Axonify is the leading learning and enablement platform redefining frontline performance and empowering companies to achieve unmatched customer experience (CX) higher sales improved workplace safety and lower turnover.

We are an AI-first solution deeply committed to leveraging technology to solve real-world challenges for frontline platform transforms slow inconsistent or unscalable work processes by integrating thoughtful AI brain science and personalized development. This approach ensures genuine impact helping over 4 million people in 160 countries unlock their full potential and achieve next-level performance. Our industry-leading 83% engagement rate demonstrates the power of our SaaS platform which is built on a robust future-ready AI foundation emphasizing crystal-clear data continuous growth and rigorous quality.

If you thrive on turning challenges into opportunities believe in the collective power of we arent afraid to innovate with a Lets try this attitude and are ready to help us lead the charge in AI-driven enablement we want to talk to you. Lets change the game together!

Axonify is seeking a highly motivated and experienced Workplace Experience Manager to join our People & Culture team. Reporting to the Director Total Rewards & Operations you will be responsible for creating and maintaining a seamless and engaging environment for all Axonifiers.

The ideal candidate is someone who has a passion for creating a positive and productive workplace experience. You will play an essential role in leading events managing operations and ensuring our employees feel engaged and supported. As the Workplace Experience Manager based in Waterloo this role requires working onsite five days a week.

The impact youll have:

Act as the primary point of contact for all vendor relationships including cleaning sanitation pest control security and office supplies (coffee snacks etc.).
Conduct daily walkthroughs to ensure the office is safe well-maintained and fully stocked with necessary supplies.
Coordinate with building services to quickly resolve any operational issues related to cleaning HVAC or lighting.
Maintain seating design prepare desks for employees and update office dcor for holidays and special events.
Oversee office safety act as the on-site First Aid and Health & Safety SME and participate in the Health & Safety Committee.
Manage incoming deliveries and mail and provide support for outgoing shipments.

Employee Engagement & Culture

Lead initiatives such as culture-building events recognition programs and wellness seminars to foster a positive workplace culture
Act as an office cultural ambassador fostering a sense of belonging alignment and professionalism in all internal and external interactions
Lead the execution of all on-site major company-wide social events.
Build new hire engagement by organizing welcome kits and ensuring a welcoming onboarding experience.
Assist with various components of employee onboarding.

Event Planning & Execution

Manage the company events calendar ensuring a balanced schedule of lunches meetings and social gatherings.
Coordinate all logistics for on-site meetings town halls and departmental lunches.
Oversee all event budget tracking and reconciliation.
Provide logistical support for virtual employees who are visiting the office including transportation and accommodation arrangements.

Administration & Communication

Provide confidential administrative support to the senior leadership team as required.
Manage the main office phone line and redirect calls to the appropriate team members.
Act as the owner of all employee event communications and create a scheduling system for company-wide messages.
Support the People & Culture team in the collection of employee experience feedback and data.
Respond to employee concerns and feedback in a timely and appropriate manner.

The things you bring:

4 years of direct experience in a combination of office management facilities and/or employee engagement roles.
Proven experience in event design and execution as well as a strong understanding of office administration and procedures.
Exceptional time management skills with the ability to balance and prioritize multiple projects simultaneously.
Demonstrated problem-solving techniques and a proactive creative mindset for suggesting improvements.
Must be extremely organized detail-oriented and able to work effectively under deadlines.
Advanced knowledge of MS Word Excel Outlook and PowerPoint.
Excellent verbal and written communication skills with a proven ability to build strong relationships with vendors employees and leadership.

Physical Requirement

While performing the duties of this job the employee may be regularly required to stand sit talk hear reach stoop kneel and ability to operate a computer and keyboard
Regular lifting moving and storing of inventory up to 20lbs is required
Occasional assistance in moving furniture to support event setup will be required in this role

Its ok if your experience doesnt check every box! If you check off more than a few - great! Wed welcome a chance to get to know what you can bring how you can add to our culture and hear your unique story.

Work location:

This is an in-office position at our Waterloo Ontario location. Lets chat more about the working arrangement.

You will be provided with the tools resources and support to ensure your success.

The things youll enjoy:

An impactful productthat gives back to the communities and frontline workers that support our everyday lives.

People with great attitudesthat lead to great results through our values: Empathetic Bold Innovative and Empowering.

A diverse teamthat celebrates unique perspectives and experiences that add richness to our culture.

Leaders that trust deeplywho leverage our skills adapt to us as individuals and encourage us to be our best selves.

OurPerks

Ready to join the team Heres whats next.

Apply. Our Talent Acquisition team is committed to providing an outstanding experience throughout your journey with us. Learn more about Axonify by visiting us at believe our teams unique life experiences backgrounds cultures beliefs and abilities add richness to our culture and depth to our ideas. Our ongoing commitment to diversity and inclusion creates an environment that supports empowers and delivers a sense of belonging for all members of the team.

We want to remove barriers that may limit you from joining Axonify. Email us at to let us know how we can provide you with reasonable accommodations through our candidate journey.

Required Experience:

Manager