Projects Executive, Employer Relations (Specified Purpose)
Projects Executive, Employer Relations (Specified Purpose)
Posted on :
13-09-2025
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1 Vacancy
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Job Description
JOB DETAILS
The Executive will have responsibility on divisional projects focused on customer service and content development to address new and emerging member needs in a rapidly evolving service environment.
This role will provide high quality and consistent employment services to members; building effective working relationships with team members and customers; relevant agencies and Ibec colleagues.
This position is available as a specified purpose contract and closing date for applications is 19th September at 5pm
This role will provide high quality and consistent employment services to members; building effective working relationships with team members and customers; relevant agencies and Ibec colleagues.
This position is available as a specified purpose contract and closing date for applications is 19th September at 5pm
ABOUT THE ROLE
Projects
Qualifications skills and experience
Qualifications
Bias towards action
- Collaborate closely with Senior Employer Relations (ER) team to conduct research track market trends in ER service delivery and innovations
- Work with Ibec AI implementation team for information systems and process improvement to Knowledge Centre (KC) service delivery to customers
- Develop a customer service journey for Ibec customers ensuring optimum access and service delivery is achieved through process improvement.
- Work across Ibec to share specialist knowledge and emerging trends in employment as they impact sectors and business policy
- Produce PowerBI reporting for teams for collective decision making on future work programmes
- Work with senior ER teams on the development of KPIs for Knowledge Centre
- Provide specialist employment law and human resource support to members who contact or are referred to Knowledge Centre always seeking to add value to their business
- Work with ER teams to track and amend information content for accuracy and relevance
- Keep abreast of employment law industrial relations and human resource developments
- Support the development of HR Services within the division
- Develop written contributions for Ibec publication
- Develop and present on Ibec presentations webinars and podcasts as required
- Provide input to Ibec Academy training courses and HR forum events in the area of industrial relations human resources & employment best practice
- Occasionally represent the interests of employers on external committees
- Promote and support membership development initiatives
- As required liaise with member companies regarding subscription payments with the view to obtaining timely settlement
Qualifications skills and experience
Qualifications
- Human Resource/Industrial Relations/Employment Law related qualification preferable
- Other relevant qualifications
- Comprehensive knowledge of Employment Law Human Resources and Industrial Relations
- Industrial Relations and Human Resource developments in Ireland and globally
- Understanding of the role of the third-party employment institutions in Ireland
- Competitive regulatory and cost issues facing business in Ireland
- A sound working knowledge of the industrial relations institutions and trade union negotiations
- Interfacing regularly with senior company executives up to CEO level
- Working in a representative/consultancy capacity for business
- Working in a team environment
- Strong interpersonal skills
- Ability to communicate succinctly
- Excellent organisational and Project management skills
- Able to work in team environment
- Negotiating and influencing skills
- Presentation and public speaking
Bias towards action
- Collaborative work together as one Ibec.
- Dynamic approach initiatives with careful planning energy drive and resilience.
- Decisive make clear well-informed decisions.
- Agile and Adaptive embrace change and be adaptive to members needs and in ambitious situations.
- Creative and Innovative not afraid of dynamic thinking in finding solutions.
- Curious and Critical Thinking open minded and proactive in gathering data in developing opinions.
- Ambitious driven and can take responsible risks.
- Accountable committed to highest standards and takes ownership of actions.
- Continuous Improvement proactive on personal and professional development
About us
Working in Ibec
Join Ibec and further your career.
Working in Ibec means you are part of an overall effort to deliver on a vision for Ireland to be a balanced growing and prosperous society. We look to the workplace of the future with the changing needs of our members as well as our workforce to create a dynamic and exciting working environment.
We hire people from many backgrounds who are highly knowledgeable engaging professional and most importantly passionate about business.
Join Ibec and further your career.
Working in Ibec means you are part of an overall effort to deliver on a vision for Ireland to be a balanced growing and prosperous society. We look to the workplace of the future with the changing needs of our members as well as our workforce to create a dynamic and exciting working environment.
We hire people from many backgrounds who are highly knowledgeable engaging professional and most importantly passionate about business.
Employment Type
Full-Time
Key Skills
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