MTC Operations Assistant - Information Desk (Part-time)

This position is central to the missionaries role to Invite others to come unto Christ by helping them receive the restored gospel through faith in Jesus Christ and His Atonement repentance baptism receiving the gift of the Holy Ghost and enduring to the end. The Operations Assistant is an entry support level individual contributor that supports administrative and secretarial needs for different groups of our operations teams. Assistant typically is a first point of contact for the area and works with a team of other assistants to provide support/service. Assignments may differ by area.

Reports to supervisor or manager level in any MTC department
May include a combination of the following:
Answers both internal and external phone calls and directs to appropriate department as necessary
Corresponds and works with MTC employees and ecclesiastical staff MTC and church departments missionaries and general public
Greets welcomes and provides directions for MTC official visitors and visiting public
Communicates MTC standards protocols and policies to missionaries and visiting personnel
Oversees inventory of various things (keys missionary materials office supplies mtc vehicles etc.) and orders supplies as needed
Assists missionaries (check in materials schedules travel arrangements legal documents emergencies etc.)
Receives packages and ships materials for missionaries
Organizes and reviews missionary information/items in preparation for arrival to MTC or departure from MTC and arrival at mission
Facilitates travel arrangements and itineraries for missionaries
Tracks important missionary information
Assists in making adjustments for missionary schedule/travel changes
May be assigned additional lead responsibilities:
Assists in the interviewing hiring and training of new team members
Assists in team trainings and implementation of new policies/practices
Assists in evaluating processes to increase efficiency and accuracy
May include other temporary assigned duties at the MTC (e.g. assisting with Mission Leadership Seminar)

The Information Desk operates 24/7 every day of the year. This part-time role offers 25 hours per week and plays an important part in supporting missionaries and staff from around the world.

This opening requires one overnight shift each week starting on Saturday at 10:00PM and ending on Sunday at 6:00AM.

Overnight shifts include an additional $1.00 per hour.

Required:
Familiar with computers and MS office applications including Word Excel and Outlook
Excellent Public Relation skills
Ability to handle stressful situations
A high degree of personal organization and self-management
Manage complex and highly confidential information
Excellent social skills able to operate with diplomacy tact and empathy
Ability to manage multiple tasks and achieve deadlines under pressure
Ability to understand and strictly uphold policies and procedures
Flexibility with work schedules (24/7 coverage is provided by certain areas of operations teams)
Ability to learn new computer programs quickly
To successfully perform the essential functions of the job there may be physical requirements which need to be met such as sitting for long periods of time and using monitors/equipment.

Preferred:
Returned missionary
Fluency in a second language
MTC experience
1 year of office experience