Remote Customer Service Advocate
Remote Customer Service Advocate
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Job Description
Ready for a Mission That Matters
Hello superstar! Disabled Veteran Solutions (DVS) is looking for a stellar Customer Advocate to join our Customer Service Division. At DVS youre not just another cog in the machine - youre a vital part of a diverse and inclusive team dedicated to making a difference .
The Mission
As a Customer Advocate youll be a healthcare hero for 50 to 70 people every day. Youll navigate the world of primary care doctors medications appointments and benefits like a pro armed with your knowledge and amazing social skills .
And the best part Youll make a real impact on peoples lives .
The Details
Full-time position Monday through Friday (because we all need a little weekend! )
8-hour shifts between 8:00 a.m. and 8:00 p.m. EST
5-week intensive orientation (dont worry weve got your back every step of the way! )
Your Secret Weapons
A great ear for listening and a knack for finding solutions
Ability to juggle multiple tasks like a pro
Passion for helping others and brightening their day
Your Arsenal
High school diploma (bonus points if youve got a degree! )
At least 1 year of experience in insurance operations
Tech-savvy and confident navigating our web-based systems
Detail-oriented with strong follow-through
The Cherry on Top
Experience in healthcare/insurance
Background in social work behavioral health or similar fields
A customer service ninja with amazing problem-solving skills
Why DVS
Competitive pay and amazing benefits
Veteran-owned nationally recognized company
Real opportunities for growth and professional development
What are you waiting for
If youre ready for a mission that matters...
Lets do this!
Start: TWO groups starting October 20th and November 3rd 2025
Training: 8:00 a.m. - 4:30 p.m. (8 weeks)
Regular Schedule: 8:30 a.m. - 5:00 p.m. Monday Tuesday Thursday & Friday; 11:30 a.m. - 8:00 p.m. on Wednesday
All times are Eastern Standard
A pre-employment drug screening and criminal background check are required prior to employment.
Employment Type
Full-Time
