Job Classification:

A GLOBAL FIRM WITH A DIVERSE & INCLUSIVE CULTURE

As the Global Asset Management business of Prudential were always looking for ways to improve financial services. Were passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world. We also believe talent is key to achieving our vision and are intentional about building a culture on respect and collaboration. When you join PGIM youll unlock a motivating and impactful career all while growing your skills and advancing your profession at one of the worlds leading global asset managers!

If youre not afraid to think differently and challenge the status quo come and be a part of a dedicated team thats investing in your future by shaping tomorrow today. At PGIM You Can!

What you will do:

PGIM Real Estate Loan Services is seeking a Commercial Loan Servicing Analyst who will be responsible for the servicing of commercial loans. Their day-to-day activities may consist of various servicing processes throughout the life of the loan such as new loan setup managing borrower requests system updates for loan modifications as well as preparing pay off calculations. The candidate will also be responsible for learning multiple systems and utilizing financial analytical and problem-solving skills. This candidate will be expected to work independently as well as a team environment collaborating with borrowers asset managers investor reporting and the accounting teams.

This team is following a hybrid arrangement and are in the office in Dallas Texas at least 3 times a week.

What you can expect:

• Work independently and as a team to manage all servicing functions throughout the life cycle of the loan including new loan boarding cash processing billing disbursement and expense processing rate cap and swap monitoring system updates for loan modification and payoff calculations.
• Manage incoming borrower inquires and requests while providing excellent customer service both verbal and written.
• Prepare and maintain manual interest calculations and create amortization schedules on more complex loan structures.
• Monitor daily / monthly reports including system exception reports suspense and delinquency reports to ensure accuracy by researching working issues and exceptions.
• Proactively work servicing tasks and servicing loan triggers.
• Read and interpret servicing agreements loan documents and any other governing documents to ensure accurate new loan boarding and monitoring throughout the life cycle of the loan.
• Maintain relationship with other departments (such as Accounting Asset management Special servicing other servicing teams etc.) including other PGIM offices.
• Review current processes and recommend process improvements as appropriate to enhance productivity efficiency and customer service.

What you will bring:

• Bachelors Degree in Finance Accounting or Real Estate
• Commercial Loan Mortgage Servicing or Investor Reporting experience
• Strong working knowledge of Microsoft Excel; Ability to create spreadsheets and be proficient with formulas and various calculations.
• Must have a detailed understanding of commercial mortgage loan documents servicing agreements loan terms complex loan structures servicing functions and process flows.
• Ability to perform in a strong customer-oriented team environment utilizing strong leadership skills written and verbal communication skills professionalism and teamwork.

What Will Set You Apart:

• Ability to work effectively in a team environment and willingness to assist other members.
• Self-starter with a strong sense of urgency
• Demonstrate strong analytical and problem-solving skills.
• Ability to multi-task and work independently in a time sensitive environment.
• Experience utilizing loan servicing system i.e. McCracken/Strategy is preferred.

*We know not everyone will meet 100% of the requirements however we encourage you to apply if you think your skills are a good fit for this role.

About PGIM Real Estate

With $207.9 billion in gross assets under management and administration ($133.8 billion net)1 PGIM Real Estate provides investors and borrowers access to a range of real estate equity real estate debt agriculture and impact solutions across the risk-return spectrum.

PGIM Real Estate is a business of PGIM the global asset management business of Prudential Financial Inc. (NYSE: PRU). PGIM Real Estates risk management approach execution capabilities and industry insights are backed by a 50-year legacy of investing in commercial real estate a 140-year history of real estate financing2 and the local experience of professionals in 32 cities globally. Through its investment financing asset management and talent management approach PGIM Real Estate engages in practices that strive to ignite positive environmental and social impact while pursuing activities that seek to strengthen communities around the world. For more information visit .

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What we offer you:

• Market competitive base salaries with a yearly bonus potential at every level.

• Medical dental vision life insurance disability insurance Paid Time Off (PTO) and leave of absences such as parental and military leave.

• 401(k) plan with company match (up to 4%).

• Company-funded pension plan.

• Wellness Programs including up to $1600 a year for reimbursement of items purchased to support personal wellbeing needs.

• Work/Life Resources to help support topics such as parenting housing senior care finances pets legal matters education emotional and mental health and career development.

• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.

• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period) after one year of service.

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program whereby an award if any depends on various factors including without limitation individual and organizational performance. To find out more about our Total Rewards package visit Work Life Balance Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.