Service Receptionist
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Job Location:
McDonough, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The Service Receptionist at BELLAMY STRICKLAND CHEVROLET GMC in Mcdonough GA is the first point of contact for customers in the service department. This role is responsible for greeting guests answering phones scheduling appointments and providing excellent customer service. The Service Receptionist supports the service team by ensuring smooth communication between customers advisors and technicians.
Key Responsibilities:
- Greet all customers promptly and courteously as they enter the service department.
- Answer incoming calls route to appropriate staff or provide requested information.
- Schedule service appointments and confirm upcoming bookings.
- Provide accurate information about services wait times and dealership amenities.
- Assist with customer check-in/check-out process ensuring paperwork is complete.
- Maintain an organized and clean reception area.
- Collect and enter customer information into the dealership CRM or DMS system.
- Support service advisors and management with administrative tasks.
- Notify service advisors when customers arrive.
- Update customers on vehicle status when directed by advisors.
- Follow up on missed or rescheduled appointments when necessary.
Requirements:
- High school diploma or equivalent required.
- Previous receptionist customer service or administrative experience preferred.
- Strong communication skills (in person and by phone).
- Professional friendly and customer-focused demeanor.
- Ability to multitask in a fast-paced environment.
- Basic computer proficiency (Microsoft Office CRM/DMS systems a plus).
- Strong organizational and problem-solving skills.
Benefits:
- Competitive pay - $13.00 per hour
- Health dental and vision insurance
- Paid time off and holidays
- Employee discounts on vehicles service and parts
- 401(k) retirement plan
About BELLAMY STRICKLAND CHEVROLET GMC:
BELLAMY STRICKLAND CHEVROLET GMC is a leading automotive dealership in Mcdonough GA dedicated to providing exceptional customer service and quality vehicles. Join our team as a Service Receptionist and be a part of our commitment to excellence.
Key Skills
- Multi-line Phone Systems
- Customer Service
- Computer Skills
- QuickBooks
- Medical office experience
- Office Experience
- 10 Key Calculator
- Dental Office Experience
- Front Desk
- Administrative Experience
- Medical Receptionist
- Phone Etiquette
About Company
Qualifications Prior experience with vehicle accessories and installation Strong Customer Service focus Enhanced familiarity with OEM vehicle accessories and sp...
