Head Golf Professional
Head Golf Professional
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Job Description
Head Golf Professional at Westlake Country Club Golf & Country Club in Austin TX
Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business Since itsinceptionin 1957 Invited hasoperatedwith the central purpose ofbuilding relationships and enriching the livesof our members guests and more than17000 employees. We are the largest owner and operator ofprivate clubs nationwide with130 country clubs city clubs and athletic clubs. Our Clubs offer first-class amenities including championship golf courses modern workspaces handcrafted cuisine resort-style poolsstate-of-the-artracquet facilities fitness centers and much bea part of this incredible and inclusive team at Invited!
Job Summary:
The Head Golf Professional is responsible for promoting the game of golf and creating an exceptional experience for members and guests at the club. This role delivers outstanding customer service overseeing golf shop operations and managing golf-related activities. The Head Golf Professional collaborates with the management team to drive revenue growth through innovative programming member engagement initiatives and high-quality instruction. This position requires a deep passion for golf strong leadership skills and the ability to foster a positive environment that encourages participation enjoyment and a sense of community among members and guests
Day-to-Day:
- Deliver efficient and friendly customer service across all areas of the pro-shop ensuring a welcoming and professional experience for members/guests.
- Provide high-quality golf instruction to members/guests in accordance with Invited and PGA/LPGA standards.
- Develop and promote a variety of golf clinics private lessons and programs for adults juniors and seniors.
- Actively promote the game of golf and the club by maintaining a high standard of professionalism service and engagement.
- Build strong relationships with members by leading or participating in committees hosting clinics for various groups (men women juniors) offering personalized golf lessons and playing rounds with members/guests.
- Create and manage an annual golf calendar outlining activities and events designed to enhance the members experience.
- Establish and achieve sales and instruction goals ensuring compliance with all company policies and procedures.
- Develop implement and oversee aggressive golf revenue strategies marketing initiatives and net revenue plans adhering to Inviteds budgeting and revenue guidelines.
- Supervise outside golf operations including marshals starters and golf shop attendants to ensure staff performance aligns with daily procedures and policies (e.g. staging areas driving range golf cart storage).
- Lead and oversee golf shop operations by training motivating and conducting regular staff meetings to ensure a cohesive and well-informed team.
- Manage and direct golf operations staff including recruiting hiring performance evaluations and development.
- Build a service of excellence team that understands the relationship between value member satisfaction and member retention.
- Plan promote and execute all tournaments and special golf events ensuring seamless coordination across all areas of operations (e.g. Food & Beverage).
- Oversee all aspects of event promotion scheduling execution and post-event wrap-up.
- Ensure staff are properly trained and consistently follow club guidelines and procedures particularly regarding closing business functions
About You:
Required
- A high school diploma or equivalent.
- A minimum of 5 years of professional experience in golf operations and customer service demonstrating a strong commitment to enhancing the members experience.
- PGA or LPGA Professional Certification is mandatory reflecting a high level of expertise in golf instruction and operations.
Preferred
- A college degree in a related field.
- Proven experience with direct financial management and budget responsibilities ensuring effective oversight and strategic planning.
- Proven ability to handle confidential Company information and sensitive employee matters with discretion and professionalism.
- Commitment to upholding the highest level of ethical work standards
What We Offer:
We believe in taking care of our team and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills experience education location andif youre in a non-exempt rolehours worked.
While not all roles at Invited are full-time those full-time team members have access to a comprehensive benefits package that includes:
- Medical dental and vision coverage
- Life insurance
- Short-term and long-term disability insurance
- 401(k) retirement savings plan
- Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members)
Want to learn more Visit full details.
Have more questions Check out ourInvited Jobswebsite for more details aboutClubLife the Employee Experience Company Benefits and Our Culture. Be a part of our Social Networks:LinkedInInstagramTwitterFacebook
Invited is an Equal Employment Opportunity Employer
The job posting outlines the general requirements for this position and is not a comprehensive list of duties responsibilities or not mentioned here may be assigned as needed to ensure the smooth operation of the Club.
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Required Experience:
Unclear Seniority
Employment Type
Full-Time
