Guest Services Explorer - Seasonal Event Staff

Title: Guest Service Explorer Seasonal Event Staff

Compensation: $13.50

Schedule: 5 PM 11 PM Sunday Saturday (Full-Time or Part-Time)

Duration: October - January

Do you love engaging with people creating memorable experiences and helping bring a magical event to life Join our team Guest Services team as Seasonal Event Staff supporting unforgettable experiences like our enchanting outdoor winter Lantern Fest!

About the Role

As a seasonal Guest Services Explorer youll be part of the team welcoming guests to our aquarium events and one of our most anticipated seasonal celebrations. Youll ensure every visitor enjoys the glowing magic of Lantern Fest whether youre assisting with tickets guiding guests through dazzling displays answering questions supporting aquarium operations or helping to keep the aquarium and event safe clean and enjoyable.

About Us

At Loveland Living Planet Aquarium we bring Earths ecosystems to life. Since opening our Draper facility in 2014 we have welcomed over 10 million visitors and provided educational experiences to more than 650000 students. With a major expansion underway were on track to become the largest aquarium in the Mountain West and one of the top five in the country

What Makes You a Great Fit

• You have excellent communication skills and enjoy engaging with people in a fast-paced environment.
• You thrive in customer service roles and enjoy making people feel welcome and cared for.
• Youre a quick learner who can adapt to different guest needs and event scenarios.
• Youre dependable and flexible ready to work evenings weekends and holidays (were closed on Thanksgiving and Christmas).
• Youre comfortable working outdoors for extended periods in winter weather.

No Experience No Problem!

We welcome applicants from all backgroundsno previous experience required! If youve worked in customer service before thats a big plus but well provide all the training you need to succeed. If you have a positive attitude and a willingness to learn wed love to hear from you!

What Youll Be Doing:

• Welcoming and assisting guests with tickets and event check-ins.
• Guiding guests through event areas and answering questions.
• Supporting safety and enjoyment of Tukis Island Play Area.
• Maintaining a clean safe and inviting environment (including public restrooms indoor and outdoor pathways parking lots event spaces and play areas).
• Supporting crowd control during peak times and special activities.

Physical & Environmental Considerations:

• Youll be on the move and interacting with guests throughout your shift.
• Work includes both indoor and outdoor winter settings be prepared for a variety of temperatures noise and lighting conditions.
• Be ready to assist in maintaining clean public spaces including restrooms and potential clean-up of spills and accidents.

If you are ready to help create an unforgettable experience for our guests this winter season wed love to have you on our team!

Equal Opportunity Employer

The Living Planet Aquarium is proud to be an equal opportunity employer committed to creating an inclusive environment for do not discriminate on the basis of age race color ethnicity national origin ancestry creed religion gender gender identity or expression sexual orientation citizenship physical or mental disability medical condition genetic information marital status veteran status or military status. The Living Planet Aquarium is committed to ensuring individuals with disabilities are provided reasonable accommodation to participate in the job application and interview process. Should you require accommodations please contact.