Contracts & Quality Officer

Organisation: Leicestershire County Council

Work Location: Count Hall Leicester Road Glenfield

Worker Category: Hybrid Worker

Salary: Grade 11 39939 - 42699 (pro rata for part-time)

Working Hours:18.5 hours

Contract Type: Permanent

Closing Date: Friday 26th September 2025

Interview Date(s): TBC

Why work for theCounty Council

• Opportunities to join a very good Local Government Pension Scheme
• Opportunities to progress within a large public sector organisation
• Extensive training and development opportunities
• Generous annual leave entitlement
• Access to staff wellbeing & counselling Service
• Discounted local gym membership
• Work for an organisation which 94% of our staff say is a good employer

About the Role

The Contracts & Quality Officer role within the Department of Public Health plays a crucial role in ensuring that commissioned services adhere to contractual terms and conditions.

The primary responsibilities include managing contracts to deliver specified services in line with Local Authority Contract Procedure Rules supporting the effective performance management of contracts leading negotiations ensuring contract compliance and using performance management processes.

The role involves leading on quality assessments for commissioned services using a comprehensive evaluation process to ensure that services meet the required standards and deliver positive outcomes for service users. This includes implementing a robust quality assessment framework conducting regular reviews and analysing performance data to identify areas for improvement.

The role requires close collaboration with service providers to address any issues related to poor performance and to implement corrective actions where necessary. Additionally it involves providing professional guidance to the Public Health team ensuring that all commissioned services adhere to contractual terms and conditions. By maintaining high standards of quality and compliance the Contracts & Quality Officer plays a vital role in enhancing the effectiveness and efficiency of public health services.

In addition to these core duties the role involves providing contractual advice in the development of commissioning plans and developing approaches to better support public health contracts whilst managing high risk high-value contracts within the portfolio.

The position requires strong organisational skills to manage multiple tasks and priorities effectively ensuring that all responsibilities are completed to a high standard. This includes meeting deadlines coordinating with various stakeholders and ensuring that all tasks are completed to a high standard.

The role may also involve work outside of normal working hours requiring flexibility and adaptability. Strong organisational skills will enable the Contracts & Quality Officer to navigate the complexities of the role.

This position offers a great opportunity to be part of a high-performing team and to ensure that public health plays a key role in improving outcomes for communities.

About You

To apply for this post you must:

• A professional qualification at degree level in a relevant subject or demonstrable experience.
• Experience in project management working across organisations commissioning new resources quality improvement and report writing.
• Excellent oral and written communication skills effective interpersonal and influencing skills and confidence in presenting and taking accurate meeting notes.
• Ability to manage contracts to deliver specified services in line with Local Authority Contract Procedure Rules and support the effective performance management of contracts.
• Expertise in leading negotiation procurement contract compliance and performance management processes for public health services and providers.
• Strong analytical and problem-solving skills with the ability to develop innovative solutions to complex issues.
• Strong organisational skills with the ability to manage multiple tasks and priorities effectively.

You must also have an understanding of and commitment toequality diversity and inclusion.

In addition we also expect you to shareour commitment to our valuesand will ask you to evidence when you have demonstrated them as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability.

Interested in Flexible Working

We are keen to support employees to balance their working life with other commitments. Therefore wherever possible we will consider working arrangements that suit an individuals personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role please contact the person named below. This may include requests for term-time working part-time hours compressed hours flexible start and finish times home/remote working etc.

Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the Our Working Stylespage on our career site.

For more information or an informal discussionplease contact:

Jasmine Clarke

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How to Apply

Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the About You section above will be offered an interview under the Disability Confident Employer Scheme.

To apply for this job please click on the apply button. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the About You section above. For more information see the How to Applysection on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore if you are interested please submit your application as early as possible.

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format please contact our Employee Service Centre by telephoning0(select option 2) or raising a ticket via our online portal: applying for this post you agree to ourTerms and Conditions.