PBX Switchboard Operator-PBX Operations

Nationwide Children's Hospital

Job Location:

Columbus - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Overview:

Job Description Summary:

Answers all incoming calls relays emergency messages by announcing various alerts and warnings over the paging system contacts personnel as necessary and directs them where they are needed and reports any telephone problems.

Job Description:

Essential Functions:

Answers incoming calls and directs them to the appropriate department or person.
Places outgoing calls as requested by employees and management.
Maintains accurate and up-to-date records of all calls made and received.
Greets visitors and directs them to the appropriate area or person.
Provides general information to callers and visitors as needed.
Assists in training and onboarding new staff.

Education Requirement:

High School Diploma or equivalent required.

Licensure Requirement:

(not specified)

Certifications:

(not specified)

Skills:

Knowledge of medical terminology.
Excellentcommunicationinterpersonal and customer serviceskills
Ability to multi-task maintaining accuracy and efficiency.
Effective computerspreadsheet and analytical skills.
Ability to maintain composure in stressful situationsmaintain confidentiality andrespond quickly to emergency situations.
Ability to retain and repeat pertinent information.

Experience:

Six months of experience as PBX operator or one year of experience with multi-line phones preferred.

Physical Requirements:

OCCASIONALLY: Decision Making Flexing/extending of neck Lifting / Carrying: 0-10 lbs Problem solving

FREQUENTLY: Computer skills Hand use: grasping gripping turning Interpreting Data Repetitive hand/arm use

CONTINUOUSLY: Audible speech Hearing acuity Seeing Far/near Sitting

Additional Physical Requirements performed but not listed above:

(not specified)

The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified nor is it intended to limit or modify the right of any supervisor to assign direct and control the work of employees under their supervision. EOE M/F/Disability/Vet

Overview:Job Description Summary:Answers all incoming calls relays emergency messages by announcing various alerts and warnings over the paging system contacts personnel as necessary and directs them where they are needed and reports any telephone problems.Job Description:Essential Functions:Answers...

Overview:

Job Description Summary:

Job Description:

Essential Functions:

Answers incoming calls and directs them to the appropriate department or person.
Places outgoing calls as requested by employees and management.
Maintains accurate and up-to-date records of all calls made and received.
Greets visitors and directs them to the appropriate area or person.
Provides general information to callers and visitors as needed.
Assists in training and onboarding new staff.

Education Requirement:

High School Diploma or equivalent required.

Licensure Requirement:

(not specified)

Certifications:

(not specified)

Skills:

Knowledge of medical terminology.
Excellentcommunicationinterpersonal and customer serviceskills
Ability to multi-task maintaining accuracy and efficiency.
Effective computerspreadsheet and analytical skills.
Ability to maintain composure in stressful situationsmaintain confidentiality andrespond quickly to emergency situations.
Ability to retain and repeat pertinent information.

Experience:

Six months of experience as PBX operator or one year of experience with multi-line phones preferred.

Physical Requirements:

OCCASIONALLY: Decision Making Flexing/extending of neck Lifting / Carrying: 0-10 lbs Problem solving

FREQUENTLY: Computer skills Hand use: grasping gripping turning Interpreting Data Repetitive hand/arm use

CONTINUOUSLY: Audible speech Hearing acuity Seeing Far/near Sitting

Additional Physical Requirements performed but not listed above:

(not specified)