Service Line Resource Tech Night Shift
Service Line Resource Tech Night Shift
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Job Description
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
The Central Sterile Processing Services (CSPS) department is at the heart of patient care at Mass General Hospital. We play a crucial role in ensuring patient safety and effective care by cleaning decontaminating sterilizing and distributing medical equipment and supplies used in surgeries procedures and patient care areas throughout the hospital. Our dedicated teams hard work is integral to the hospitals success ensuring the best possible care for our patients.
Are you a problem-solving professional with a passion for customer service and surgical supply coordination If so we have an exciting opportunity for you to join our team at Massachusetts General Hospital as a Service Line Resource Technician. Youll play a crucial role in ensuring the smooth operation of our peri-operative services.
We offer comprehensive benefits packages for our eligible employees from day one including:
Medical Dental and Vision insurance
Tuition Reimbursement
Subsidized MBTA pass (50% discount)
Employee perks: Enjoy discounts on tickets and passes for everything from ski resorts to museums to sporting events.
Resources for child care and emergency backup care
Hospital-paid retirement plan and tax-sheltered annuity plan
Job Summary
Essential Functions (Key Roles & Responsibilities)Retrieve and deliver requested supplies to Team.
Develop expertise in instruments and specialty supplies.
Handle workloads under stressful conditions.
Assist others when needed.
Perform package integrity checks and maintain the integrity of sterile items.
Collect unused surgical supplies and return them to stock locations.
Supplement case pick process as operationally necessary.
Performs other duties as assigned
Complies with all policies and standards
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree
No
Licenses and Credentials
Experience
1-2 years of customer service experience preferred
0-1 years of OR/Sterile Processing experience preferred
Knowledge Skills and Abilities
Exceptional customer service and problem solving.
Ability to understand and use medical terminology.
Proficiency in MS Office; knowledge of EPIC and SPM preferred.
Additional Job Details (if applicable)
Physical Requirements
Standing Frequently (3466%)
Walking Frequently (3466%)
Sitting Occasionally (333%)
Lifting Frequently (3466%) 35 lbs (with assisted device)
Carrying Frequently (3466%) 20 lbs 35 lbs
Pushing Occasionally (333%)
Pulling Occasionally (333%)
Climbing Rarely (Less than 2%)
Balancing Frequently (3466%)
Stooping Occasionally (333%)
Kneeling Occasionally (333%)
Crouching Occasionally (333%)
Crawling Rarely (Less than 2%)
Reaching Frequently (3466%)
Gross Manipulation (Handling) Frequently (3466%)
Fine Manipulation (Fingering) Frequently (3466%)
Feeling Constantly (67100%)
Foot Use Rarely (Less than 2%)
Vision Far Constantly (67100%)
Vision Near Constantly (67100%)
Talking Constantly (67100%)
Hearing Constantly (67100%)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$20.43 - $29.21/HourlyGrade
4EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Employment Type
Full-Time
