Value Stream Coach

Newark, DE - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Cprime brings business into a new lightilluminating possibilities that once seemed hidden. For more than two decades weve partnered with 2500 organizations worldwide including over 300 of the Fortune 500 to help leaders see complexity with new clarity and rewire it into intelligent flow. With 800 experts across 30 countries we shine a brighter path toward platform modernization AI-first operating models and enterprise transformation that scales with confidence. We help organizations adapt and grow by orchestrating systems teams and decisions into harmony. Guided by experience energized by innovation and backed by Goldman Sachs and Everstone Capital Cprime is trusted globally to make transformation clearer faster and more human.

Notice of E-Verify Participation:

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Right to Work Notice:

If you have the skills experience and legal right to work your citizenship or immigration status shouldnt get in the way. Neither should the place you were born or another aspect of your national origin. A part of U.S. immigration laws protects legally-authorized workers from discrimination based on their citizenship status and national origin. You can read this law at 8 U.S.C. 1324b. The Immigrant and Employee Rights Section (IER) may be able to help if an employer treats you unfairly in violation of this law. The law that IER enforces is 8 U.S.C. 1324b. The regulations for this law are at 28 C.F.R. Part 44. Call IER if an employer: Does not hire you or fires you because of your national origin or citizenship status (this may violate a part of the law at 8 U.S.C. 1324b(a)(1)) Treats you unfairly while checking your right to work in the U.S. including while completing the Form I-9 or using E-Verify (this may violate the law at 8 U.S.C. 1324b(a)(1) or (a)(6)) Retaliates against you because you are speaking up for your right to work as protected by this law (the law prohibits retaliation at 8 U.S.C. 1324b(a)(5))

What you will do:

Value Stream Counseling:

Foster meaningful relationships with collaborators in the value stream
Consult with value stream business partners to identify and shape new and existing ways for data and AI to enable business processes and aspirations
Lead decision-making/status prioritization and ideation meetings with various stakeholder groups from executives to expert practitioners
Maintain a data info product roadmap supported by technical capabilities/delivery to keep the business abreast of vision and timing
Capture demand and stay responsive to emergent needs by value stream business partners
Express expertise in processes and support data assets by educating business partners (directly 1:1 in formal training sessions and informally) and provide feedback to Data and AI Product Design Leads on usage characteristics of value stream data solutions

Product Management:

Serve as the primary owner of value stream data and information products managing the roadmap and ongoing enhancements to existing/new capabilities
Accountable for the overall agile delivery of new data/info products establishing the features business rules and test conditions with business input but then coordinating support with technical partners to detail these into technical stories/tasks
In concert with D&AI Product Design and Data Engineering team members contribute to the evaluation of proposed tools technologies and platforms from a business lens
Support quarterly delivery planning to ensure resources are aligned with value stream requirements
Manage testing both directly as a point tester and via coordination with key business SMEs
Take full accountability for solution adoption ensuring the appropriate change management and/or training needs are met such that D&AI solution use drives desired business outcomes

Collaboration and Stakeholder Engagement:

Work closely with business leaders to understand strategic goals and challenges
Collaborate with technical D&AI and IT teams vendors and partners to ensure solution feasibility and delivery
Translate business requirements into functional specifications and data needs

Governance and Compliance:

Ensure solutions adhere to industry regulations data security standards and organizational policies
Monitor and mitigate risks related to solution implementation

Qualifications and Skills:

You are a highly independent senior manager with the ability to become rapidly conversant in insurance business processes.
You have an aptitude for using and shaping data solutions in support of business objectives and are able to clearly articulate the value that can be attributable to various data/info products.
You are highly organized staying abreast of multiple stakeholders priorities the status of multiple parallel initiatives/projects the state of value realization and adoption for production data assets.
You communicate fluidly able to articulate how data solution functionality will meet business needs in a brief non-technical manner.
While you are not directly a technologist (you may have come from a business or analytical background) you have a special understanding of Data & AI technologies and understand how they are used and combined to devise solutions at a high level.
You are reliable in terms of your commitments honest and brave with issues/escalations and have a client service mentality.
10 years of experience with an increasing proficiency in data and analytic solutions
3 years working in an agile environment (as a PO or PM capacity would be preferred)
3 Experience managing staff/teams as well as geographically complementary teams often organized on a product delivery basis (highly matrixed)
5 Experience with industry program management tools (such as JIRA AgileCraft ATIIM etc.) as well as desktop collaboration/ideation tools (Sharepoint MSOffice OneDrive Lucid etc.)
Experience in the insurance industry preferred but not required (especially group products such as dental/vision/disability/etc P&C or health)
Experience with enterprise data management principles such as data ownership/stewardship (experience as a data domain or product owner would be a plus)
Ability to carefully document and capture business requirements in detail including metric calculation logic quality/timeliness expectations analytic functionality hierarchies etc. as well as functional user journeys as they relate to data solutions
A person with exceptional verbal and written communication skills proficient at working with a variety of team members and creatively aligning their interests
Outstanding organizational and time management skills; ability to multitask and drive teams to meet aggressive delivery commitments
Proactive problem-solving and information research skills
Ability to manage/mentor earlier tenure and/or less experienced staff to help grow future leaders and deepen value stream knowledge on the broader team
Ability to accept change in stride remaining flexible due to changing business needs
Natural teacher able to coach business partners on optimal use of data assets to meet stated/latent business needs
Adept user of data consumer analytic tools such as Tableau Power BI Databricks SQL etc.
Able to see the big picture and influence engage others to meet a common goal

Education and Certifications:

BS or BA required; MS or MBA preferred

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