Learning and Development Design Consultant

Do you have experience of designing and developing learning material to cater for wide audiences including using authoring tools such as Articulate 360 suite and video editing software

If youre organised and confident managing multiple tasks and deadlines this could be the role for you.

This role is part of the Organisational Development team which plays a key role within Social Security Scotlands People Services function designing and delivering learning activities across Social Security Scotland. You will have the opportunity to work with a variety of colleagues in different roles across Social Security Scotland and other Scottish Government departments.

In this role you will develop and design the organisations portfolio of learning offerings by mapping flexible learning plans for new and existing colleagues across operational learning management capabilities and continuous development.

This is an exciting opportunity to be involved in the development and delivery of the technical skills and behavioural learning that will support delivery of Scotlands devolved benefits in line with the Business Plan.

Responsibilities

• Work in partnership with Subject Matter Experts Learning Consultants and clients to identify specific learning outcomes.
• Design learning solutions to meet the needs of Social Security Scotlands diverse workforce to deliver an exemplary public service in line with our principles of dignity fairness and respect.
• Work with Programme Policy and Service Design teams to assess the learning needs and requirements to ensure the successful launch of remaining devolved benefits.
• In partnership with Learning Consultants identify learning and development needs and provide consultation on best practice for all Social Security Scotland colleagues.
• Build collaborative relationships with external partners to ensure lived experience is included in learning design.
• Design and develop accessible and inclusive learning material in line with WCAG 2.2 using a variety of platforms such as Articulate 360 suite and video editing software aligned with established design models.
• Ensure full Quality Assurance of new materials utilising Quality Assurance panels that include subject matter accessibility and inclusive communication experts.
• Facilitate and deliver aspects of the learning programme.

Success Profiles
Success profiles are specific to each job and they include the mix of skills experience and behaviours candidates will be assessed out more about how we assess the Success profile elements.

Technical / Professional Skills:
Project Management Applies project management approaches to deliver an activity or event. - Foundation Level

These technical skills will be assessment using the CIPD Profession Framework. Details can be found at CIPD Profession Map.

Experience:
Experience of designing and developing learning material using authoring tools such as Articulate 360 suite and video editing software in line with Web Content Accessibility Guidelines (WCAG) 2.2 AA standards.

Behaviours:

• Communicating and Influencing Level 3
• Managing a Quality Service Level 3
• Delivering at Pace Level 3
• Developing Self and Others Level 3

You can find out more about Success Profiles Behaviours here.

How to apply
Apply online you must provide a CV and a Supporting Statement (of no more than 1000words) which provides evidence of how you meet the skills experience and behaviours listed in the Success Profiles above.

If invited for further assessment this will consist of an interview and Job Simulation Exercise.

We aim to provide feedback on request. However if we receive a large number of applications it may not be possible for us to provide specific feedback on your application. We will provide feedback on request to candidates who attend an interview/assessment.

Expected Timeline (subject to change)
Sift From Friday 26th September 2025
Interview w/c 13th October 2025
Location - MS Teams

Reserve List
In the event that there are more successful candidates than posts available a reserve list will be kept for up to 9 months.

About Us
Social Security Scotland is an Executive Agency of the Scottish Government. Our benefits help people from all walks of life in Scotland. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles. We are committed to recruiting a diverse workforce that is representative of the clients we out more about us here.

We offer a supportive and inclusive working environment along with a wide range of employee benefits. Find out more aboutwhat we offer.

As part of theUK Civil Servicewe uphold theCivil Service Nationality Rules.

Working pattern
Our standard hours are 35 hours per week and we offer a range of flexible working options depending on the needs of the role. We embrace a hybrid working style where all colleagues will spend time in either our Glasgow or Dundee offices. There is an expectation of a minimum 2 days per week in your assigned location which will be either Glasgow or you have specific questions about the role you are applying for please contact us.

Equality Statement
Social Security Scotland are committed to equality and inclusion and we aim to recruit a diverse workforce that reflects the population of our nation.

Social Security Scotland are a Disability Confident Employer. We will consider and implement any reasonable adjustments you may require throughout the recruitment process and during the course of your employment should you be successful in securing a post. If you feel you may require assistance with any part of our recruitment process please contact us at.

Find out more about our commitment todiversityand how we offer support and recruitment adjustmentsfor anyone who needs them.

Further Information
This role is only available to existing permanent civil servants who have successfully completed their probation period within Social Security Scotland or the broader Scottish Government.

Find out more about our organisation what we offer staff members and how to apply on ourCareers Website.

Read ourCandidate Guidefor further information on our recruitment and application processes.

The successful candidate will be expected to remain in post for a minimum of 3 years unless successful in gaining promotion to a higher Band or Grade.

If you experience any difficulties accessing our website or completing the online application form please contact the Resourcing Team via

Apply before 23:55 on Wednesday 24th September 2025

Contact Name- Mark Anderson
Contact e-Mail -