IT Support Engineer - Remote

Luxembourg - Luxembourg

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

We currently have a vacancy for an IT Support Engineer (Devops expertise) fluent in English to offer his/her services as an expert the context of the first assignment the successful candidate will be integrated in the team of the company that will closely cooperate with a major clients IT team on site.

Your tasks:

Provide Tier 2/3 technical support for customers resolving product and infrastructure-related issues;
Troubleshoot incidents across application system and network layers;
Manage and improve CI/CD pipelines and automation tools for deployment and monitoring.;
Write and maintain documentation runbooks and knowledge base articles;
Monitor systems logs and alerts to proactively identify issues before they impact customers;
Participate in an on-call rotation to ensure 24/7 availability of critical systems;
Contribute to process improvements to enhance reliability scalability and support efficiency.

Requirements

University degree in IT or relevant discipline combined with minimum 5 years of relevant working experience in IT;

Minimum 5 years of experience in technical support site reliability or DevOps-related roles;
Experience with systems administration;
Experience with CI/CD tools (e.g. Jenkins GitLab CI GitHub Actions Azure DevOps);
Proficiency in scripting languages (Python Bash or PowerShell);
Familiarity with infrastructure-as-code tools (e.g. Terraform Ansible etc);
Solid understanding of containers and orchestration (Docker Kubernetes);
Experience with cloud platforms (AWS GCP or Azure) would be an asset;
Excellent command of the English language.

Benefits

If you are seeking a career in an exciting dynamic and multicultural international environment with exciting opportunities that will boost your career please send us your detailed CV in English.

We offer a competitive remuneration (either on contract basis or remuneration with full benefits package) based on qualifications and experience. All applications will be treated as confidential.

Akanksha Verma <>
Remote Job opening (PID 134602)

Position: IT Support Engineer (Devops expertise)

- deadline: 18/09/2025

- rate: max daily 300 all in

-Cliient: European Commission

Please note that we can consider only EU nationals for this position due to security clearance requirements.

We currently have a vacancy for an IT Support Engineer (Devops expertise) fluent in English to offer his/her services as an expert the context of the first assignment the successful candidate will be integrated in the team of the company that will closely cooperate with a major clients IT team on s...