Oracle EBS Technical Support Specialist

Jacksonville - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job Announcement: Oracle EBS Technical Support Specialist

Company: Mfinite Consulting
Position: Oracle EBS Technical Support Specialist
Location: Remote/On-Site (Flexible)
Employment Type: Full-Time
Contract Duration: 3 Years

About Us:
Mfinite Consulting is a leading provider of IT solutions specializing in enterprise systems and technical support. We are seeking a highly skilled Oracle EBS Technical Support Specialist to join our team and provide comprehensive 24x7 support for Oracle E-Business Suite environments. This is an exciting opportunity to work on cutting-edge technology and support critical business operations.

Key Responsibilities:

Provide 24x7 proactive monitoring and technical support for Oracle EBS environments.
Manage database initialization/configuration parameters and troubleshoot database/application issues.
Perform preventive maintenance health checks and performance tuning for Oracle EBS and associated databases.
Execute application and database patching including quarterly CPU patches and minor upgrades.
Implement and manage backup and recovery strategies disaster recovery planning and failover support.
Conduct periodic and on-demand refresh/clones of non-production environments from production.
Provide remote OS management (Linux/Windows) including patching upgrades and troubleshooting.
Collaborate with internal and external teams during Oracle EBS upgrades and validate compatibility of patches/configurations.
Ensure compliance with cybersecurity policies including two-factor authentication and secure session protocols.

Qualifications:

Proven experience supporting Oracle EBS environments of similar or larger scale.
Expertise in Oracle EBS versions 12.1.3 and 12.2.14.
Strong knowledge of Oracle Linux Operating System and database management.
Certified Oracle professionals preferred.
Demonstrated success in providing 24x7 on-call support for both App DBA and OS technical functions.
Familiarity with disaster recovery planning and high availability configurations.
Excellent communication and problem-solving skills.

Service Levels:

Critical Incident Response Time: Within 15 minutes.
High Priority Resolution Time: Within 4 hours.
Routine Request Response Time: Within 1 business day.
Monthly Uptime Guarantee: 99.9% for production environments.

Why Join Us

Opportunity to work on high-impact projects with cutting-edge technology.
Competitive compensation and scalability in pricing models.
Collaborative and dynamic work environment.
Professional growth and certification opportunities.

Application Process:
Interested candidates should submit their resume and cover letter detailing their experience and qualifications.

Deadline: Applications will be reviewed on a rolling basis.

Mfinite Consulting is an equal opportunity employer.

Join us and be part of a team that drives innovation and excellence in enterprise IT solutions!

Mfinite Consulting offers a competitive benefits package including:

Health Dental and Vision Insurance comprehensive coverage options for employees and dependents.
401(k) Retirement Plan with Company Match helping you plan for your future.
Paid Time Off (PTO) vacation sick leave and federal holidays.
Professional Development Support certification reimbursements training and career growth opportunities.
Life & Disability Insurance company-paid basic coverage with options to increase.
Employee Assistance Program (EAP) resources for wellness mental health and work-life balance.
Flexible Work Options hybrid schedule and occasional remote flexibility.

Job Announcement: Oracle EBS Technical Support Specialist Company: Mfinite Consulting Position: Oracle EBS Technical Support Specialist Location: Remote/On-Site (Flexible) Employment Type: Full-Time Contract Duration: 3 Years About Us: Mfinite Consulting is a leading provider of IT solutions special...