Retail Clerk - In-Store Pickup
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Summary:
Reporting to the Group Sales Manager Front End-Receiving the In-Store Pick-Up Outfitter will greet and assist customers in placing orders check item availability answer questions about new and previous orders and solve any minor issues. During the order and pick-up process process customer funds accurately and appropriately while explaining additional company services and processes.
Responsibilities:
- Provide legendary customer experience for every customer and promote company programs
- Place orders on behalf of the customer in store to get an item that may not be available in the store at the time
- Receive In-Store Pick-Up orders that arrive in store from the Distribution Centre
- Call customers to inform them that their orders have arrived
- Handle questions about how the In-Store Pick-Up process works to ensure the customer is well informed
- Process gift card sales through the point-of-sale system to create In-Store Pick-Up orders
- Use current Point-of-Sale and Inventory (SAP) systems to accurately and appropriately complete customer transactions following all policies including those requiring checking for identification and age requirements; knowledge of how to process debit credit cards etc
- Respond and handle customer issues by using good judgment and logic in solving problems and making decisions within the job scope
- Assist in other areas of the store when business needs dictate
Qualifications:
- One or more years experience in a sales or service environment is preferred
- High school diploma or equivalent is preferred
- Ability to provide superior customer service and exceed customers expectations
- Ability to use good judgment and logic
- A Restricted and Non-Restricted Possession and Acquisition License is required; training will be provided if necessary
- Experience in a related field or outdoor lifestyle
- Knowledge of Bass Pro Shops & Cabelas specific products is an asset
Bass Pro Shops & Cabelas welcomes applications from people with disabilities.
Accommodations are available upon request during the assessment and selection process.
Benefits
- Enjoy discounts on retail merchandise our restaurants world-class resorts and conservation attractions!
- Fun work environment
- Competitive wages
- Excellent benefits
- Unlimited career advancement opportunities
- Bass Pro Cares Fund
Key Skills
- Customer Service
- Communication skills
- Basic Math
- Cashiering
- Computer Skills
- Math
- Retail Sales
- 10 Key Calculator
- Copywriting
- Cash Handling
- Planograms
- Stocking
About Company
Bass Pro Shops is your trusted source for quality fishing, hunting, boating and outdoor sporting goods. Inspiring people to enjoy & protect the great outdoors.
