Director of Technical Solutions-Fire & Safety
Director of Technical Solutions-Fire & Safety
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Job Description
If youre looking for a special place to build or grow your career youve found it. Whether youre an experienced professional a recent college graduate or somewhere in between IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.
With interesting opportunities in engineering marketing sales supply chain operations HR finance and more across more than 40 diverse businesses around the globe chances are we have something special for you.
Director of Technical Solutions Fire & Safety Summary
The Director of Technical Solutions will lead the strategic development execution and monetization of IDEX Fire & Safetys connected digital platformsCaptium for Rescue Tools Captium Firelink for OEMs and Apparatus and the Elevate software ecosystem. This role owns the global roadmap for product management software development and business development across all regions driving adoption of connected IoT solutions and maximizing value through multi-channel commercialization.
This leader will oversee cross-functional teams spanning software development product sales and marketing ensuring alignment between agile and waterfall methodologies. The role demands a visionary strategist and pragmatic executor who can translate industry needs into scalable profitable solutions that transform how fire and rescue professionals operate.
Key Responsibilities:
Strategic Ownership & Industry Adoption
- Define and execute the global strategy for Captium and Firelink platforms across Rescue Tools OEMs and Apparatus.
- Drive industry-wide adoption through insurance certification and regulatory pathways.
- Build and maintain strategic partnerships with OEMs municipalities and regulatory bodies.
Software Development Leadership
- Oversee Elevate software development lifecycle balancing agile and waterfall methodologies.
- Align software features with VOC compliance and performance benchmarks.
- Ensure modular architecture supports future scalability and integration with IoT platforms.
Global Business Development
- Lead global go-to-market strategy for connected solutions including channel enablement training and fleet migration.
- Develop and execute monetization models across direct OEM and aftermarket channels.
- Identify and pursue new markets applications and revenue streams.
Product Management & Execution
- Own the digital product portfolio roadmap including phase-in/phase-out strategies.
- Drive 80/20 optimization complexity reduction and product rationalization.
- Collaborate with engineering supply chain and operations to ensure delivery velocity and margin expansion.
IoT & Connected Solutions
- Champion the integration of IoT telemetry diagnostics and predictive analytics into Captium and Firelink platforms.
- Ensure data security interoperability and compliance across global deployments.
- Translate connected insights into actionable tools for end users and stakeholders.
Relationships & Authority
- Reports to: VP Products & Strategy Fire & Safety
- Direct Reports: Software Development Leads Business Development Managers
- Key Interfaces: Engineering Sales Marketing Regulatory Affairs OEM Partners
KPIs for Success:
Metric
Global adoption rate of Captium & Firelink
Elevate software release velocity
Revenue from connected solutions
New OEM & municipal partnerships
IoT data utilization
Target
% of install base migrated
Year-over-year growth
On-time delivery vs roadmap
Strategic account acquisition
% of customers using analytics features
Qualifications
- 10 years in product management software development or business development in industrial or safety markets
- BA/BS required. MBA preferred.
- Proven success in leading global teams and launching digital platforms
- Deep understanding of agile and waterfall methodologies
- Experience with IoT SaaS and connected hardware/software ecosystems
- Strong communication stakeholder engagement and strategic planning skills
Are you ready to join a different kind of company where our people our culture and our commitments are centered around providing trusted solutions that improve lives around the world
Total Rewards
The compensation range for this position is $131500.00 - $197300.00 depending on experience. This position may be eligible for performance based bonus plan.Benefits Package
Our comprehensive U.S. benefit offerings include: Health benefits 401(k) retirement savings program with company match PTO and more. More information on our benefits and rewards can be found on our career page: is an Equal Opportunity Employer. IDEX gives consideration for employment to qualified applicants without regard to race color religion creed genetic information sex sexual orientation gender identity or expression marital status age national origin disability protected veteran status or any other consideration or protected category made unlawful by federal state or local laws.
Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process please let us if you are limited in the ability to access or use this online application process and need an alternative method for applying we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. Do not inquire as to the status of an application.
Required Experience:
Director
Employment Type
Full-Time
