Samsung Experience Store, Store Manager

Position Summary

Our Retail Operations team rewrites the rules of traditional retail with immersive tech-driven experiencesperfect for an innovative leader who excels at coaching and driving results through a customer focused sales team. As the Store Manager you will drive results inspire your team and create unforgettable customer moments in all interactions.

What Youll Own

• Sales-First Culture
  Champion a revenue-driven environment by leading SFL/MOD roles and modeling personal sales performance.
• Store Performance & Profitability
  Drive top- and bottom-line results by analyzing sales trends managing expenses and executing localized marketing and event initiatives.
• Experience Excellence
  Curate engaging in-store demos workshops and experiential activationsensuring every guest leaves informed delighted and inspired.
• Team Development & Coaching
  Recruit mentor and energize Brand Ambassadors through real-time feedback training programs and recognition initiatives.
• Operational Mastery
  Partner with Store Technology Repairs Visual Merchandising and Corporate Support to ensure flawless front- and back-of-house operations and SOP compliance.
• Customer Advocacy
  Own the end-to-end customer journey from greeting to checkout to post-purchase service driving NPS and loyalty.
• Opening & Closing Procedures
  Execute all opening and closing tasks and work required hours during holidays launches and other peak seasons.

Skills and Qualifications

What You Bring

• Retail Leader 8 years in big-box or specialty retail with 6 years managing P&L and teams of associates.
• Preferred: Consumer Electronics Savvy You understand smartphones wearables and connected ecosystemsand can convey their value to customers.
• People-First Coach Youre an exceptional communicator and culture-builder adept at motivating teams to exceed expectations.
• Data-Driven & Decisive You leverage metrics to guide strategy and take swift action to capitalize on opportunities.
• Adaptable & Resilient You thrive in a fast-paced environment and pivot seamlessly when priorities shift.

What We Offer

• Competitive salaryplusMBO bonustied to store and individual performance
• Medical Dental & Visioninsurance
• Life Insuranceand401(k)retirement plan
• Employee Purchase Programfor Samsung products
• Tuition AssistanceandStudent Loan Program(after 6 months)
• Paid Time OffandWellness Incentives
• A chance to shape the futureof Samsungs retail footprint
• Relentless Pioneer being a part of a culture that celebrates innovation

Apply todayto lead Samsungs next chapter in retail excellence.

Explore more:

• Life at Samsung full-time employees (salaried or hourly) have access to benefits including: Medical Dental Vision Life Insurance 401(k) Employee Purchase Program Tuition Assistance (after 6 months) Paid Time Off Student Loan Program (after 6 months) Wellness Incentives and many addition regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation based on company division and individual performance.

  * Please visit Samsung membership to see Privacy Policy which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident please click here.

  At Samsung we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities inspiring our talent to be their true selves. Together we are building a better tomorrow for our customers partners and communities.

  * Samsung Electronics America Inc. and its subsidiaries are committed to employing a diverse workforce and provide Equal Employment Opportunity for all individuals regardless of race color religion gender age national origin marital status sexual orientation gender identity status as a protected veteran genetic information status as a qualified individual with a disability or any other characteristic protected by law.

  Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

  Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application you have a disability and require a reasonable accommodation in order to participate in the application process please contact our Reasonable Accommodation Team ) or for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.