Supervisor | Bob's Steak & Chop House

Barton Creek Resort & Spa

Barton Creek Resort & Spas success is due to its dedicated intelligent and self-motivated family of associates who work together to maintain the companys trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.

Omni Barton Creek Resort and Spas associates enjoy a dynamic and exciting work environment comprehensive training and mentoring along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect gratitude and empowerment day in and day out. If you are a friendly motivated person with a passion to serve others the Omni Barton Creek may be your perfect match.

Omni Hotels & Resorts is seeking a Bobs Steak & Chop House Supervisor to join the Barton Creek Resort & Spa!

Ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel Leisure Worlds Best Awards 2024

This team member will partner with management to ensure proper training and supervision of all restaurant staff. Delivering not only excellent service according to Omni Barton Creek standards but also true hospitality and WOW moments.

Perks:

• Free parking
• Closed for lunch
• Closed on Sunday

• Maintain regular attendance in compliance with Omni standards as required by scheduling which will vary according to the needs of the Resort.
• Maintain high standards of personal appearance and grooming which include wearing the proper attire/uniform and name tag when working.
• Monitor dining rooms for seating availability service safety cleanliness and well being of restaurant.
• Must maintain full familiarity with menus and knowledge of beverage offerings.
• Ensure all staff has completed side work checklists.
• Spot check liquor pars and order daily supplies.
• Monitor food and liquor requisitions
• Maintain bar controls safety and standards.
• Hold pre-shift meetings and ensure department training requirements are met monthly.
• Follow up on established training steps.
• Handle guest comments and complaints and ensure member and guest satisfaction.
• Communicate with guests and receive feedback.
• Stay on the floor during peak hours. Motivating the team and assisting when needed.
• Observe teach and correct staffs service in a professional manner.
• Work closely with the culinary team to have smooth quality service
• Participate in interviewing/recruiting as needed.
• Assist in monthly Moments of Service Power of Engagement Forbes and Inspired Hospitality audits.
• Prepare maintenance requests and follow-up.
• Maintain knowledge of the resort property and events.
• Participate in department meetings and other required company training.
• Perform any other duties as assigned by Bobs Steak & Chop Leadership.

• 1 year of experience in Food and Beverage supervision or management role preferred.
• Must have and maintain Texas Food Handlers and TABC certifications.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests members management and co-workers both in person and by telephone.
• Must be able to work in a fast paced environment and multi task.
• Prior serving and cash handling experience preferred
• Must be able to work flexible shifts including nights weekends and holidays.
• Basic familiarization of Food and Beverage financials including cost and par controls is preferred.
• Must be able to stand and walk for an extended period of time or for an entire shift.
• Must be able to move lift carry push pull and place objects up to 75lbs without assistance.
• Bilingual in Spanish preferred

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link is theOFCCPs Pay Transparency Nondiscrimination policy statement. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position please send an email to.