Assistant General Manager

Wingate

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profile Job Location:

Erie, PA - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Assistant General Manager

The Assistant General Manager (AGM) supports the General Manager (GM) in overseeing hotel operations ensuring guest satisfaction and maintaining profitability. This role requires strong leadership organizational and customer service skills.

Compensation 50000 - 60000

Key Responsibilities:

  • Assist in managing hotel departments ensuring compliance with brand standards and policies.
  • Monitor guest satisfaction and implement improvements.
  • Supervise department managers assist in hiring training and performance evaluations.
  • Support financial management including budgeting expense control and financial reporting.
  • Resolve guest complaints enhance guest relations and encourage repeat business.
  • Assist in sales and marketing efforts to drive revenue and occupancy.
  • Ensure compliance with health safety and security regulations.
  • Act as GM in their absence and perform other assigned duties.

Qualifications:

  • 3 years in hotel management or a related leadership role.
  • Strong leadership problem-solving and communication skills.
  • Familiarity with property management systems (PMS) and financial reports.
  • Flexible availability including weekends and holidays.

Core Competencies:

  • Excellent organizational and time-management skills.
  • Strong customer service and attention to detail.
  • Financial acumen and ability to interpret performance data.
  • Team-building and conflict-resolution abilities.
  • Strategic thinking and decision-making skills.

Required Experience:

Director

Assistant General ManagerThe Assistant General Manager (AGM) supports the General Manager (GM) in overseeing hotel operations ensuring guest satisfaction and maintaining profitability. This role requires strong leadership organizational and customer service skills.Compensation 50000 - 60000Key Respo...
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Key Skills

  • Restaurant Experience
  • Hospitality Experience
  • Assistant Manager Experience
  • Management Experience
  • Accounting
  • Conflict Management
  • Computer Literacy
  • Hotel Management
  • Leadership Experience
  • P&L Management
  • Supervising Experience
  • Restaurant Management

About Company

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